StudioLive Series III 64S Digital Console Mixer with Studio One Pro Software

I am actually a frequent customer of Personus products, and I recently purchased the Personus StudioLive 64S hardware system in June 2023. I am very pleased with the performance and functionality of the hardware as a stand-alone mixing unit. It has exceeded my expectations and allowed me to create amazing sounds. However, I have encountered some issues with the software that came with the system, StudioOne 6 Artist. I found it hard to set up and test, especially when connecting it to external devices and MIDI. I also noticed that the software lacks a couple of important basic features that I need for my work, such as video import for scoring and music notation software. I have been using Cakewalk by Band lab as my main DAW before buying your system. I compared the software StudioOne 6 Artist and Cakewalk software and found that Cakewalk offers more features and ease of use out of the box. For example, Cakewalk has built-in video import functionality and a score editor that are not available in StudioOne 6 Artist. On the other hand, Cakewalk does not integrate as well with the StudioLive 64S mixer hardware as StudioOne and I have difficulty controlling operations between the deck and the Cakewalk DAW. I was disappointed to learn after some testing, that the video and notation features are available in StudioOne 6 Pro, which is a more expensive version of the software. I feel that this is unfair to customers who buy one of your top-line hardware systems and expect to get the best software at the time of purchase as well. I do not want to spend more money on upgrading the software or use two different DAWs for different tasks. But for now, I may be stuck simply switching between the two DAWs to get the total compliment of tools that I need to get the most of the 64S mixing system. I hope that you will consider this feedback and improve the software that you provide initially with your hardware system. I appreciate your attention to this matter and your commitment to customer satisfaction.

This is amazing