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Customer Support
Desert Online General Trading LLC
Warehouse # 7, 4th Street, Umm Ramool, Dubai, 30183, Dubai
DOWNLOAD THE APP
Customer Support
Desert Online General Trading LLC
Warehouse # 7, 4th Street, Umm Ramool, Dubai, 30183, Dubai
Buy TOTWOO Long Distance Touch Bracelets for Couples, Smart Light up & Vibration for Love Couples Healing Stone Bracelet | Long Distance Relationship Gifts for Girlfriend Bluetooth Pairing Jewelry, One online on desertcart.ae at best prices. ✓ Fast and free shipping ✓ free returns ✓ cash on delivery available on eligible purchase. Review: These are beautiful, but there are a few things you should know before purchasing them: 1. You can’t connect more than one set of 2 to the same device. I purchased 2 sets (one for my daughter, and one for my stepdaughter). I assumed I could download the app on my cellphone & maintain them both through a single device. No. Thankfully, I also have an iPad - so my daughter & I are connected via the iPad, and my other daughter & I are connected via my iPhone. However, if you don’t have 2 devices, you can’t have 2 Totwoo sets. 2. They disconnect from Bluetooth at least once daily. They’re simple to connect, but it’s frustrating to have to “unbind” & start the connection process over again. And again & again…. Those are the 2 biggest issues with these. When they’re working, they’re not only fun, but you can remind someone easily how important they are to you! I love the concept behind them, but I think they still need some “back to the drawing board” moments. I’m currently wearing 2 bracelets. They’re beautiful, stylish, and I get loads of compliments on them. My daughter lives 2 1/2 hours away, my stepdaughter lives 11 hours away. When the bracelets are connected (Bluetooth), distance isn’t a problem. They work through your device. I gave these 3 stars rather than 5 because of the frequent disconnects & the necessity for 2 devices. * EDIT / UPDATE: Following this review, I received a very pleasant email from the company’s Customer Service, apologizing for the issues I was experiencing & offering to fully refund both sets. I felt that was beyond fair, and emailed them back. I opted to accept a refund on ONE set only, as I love the concept of these bracelets. Totwoo has given me instructions on “rebinding” or reconnecting the jewelry, and I have done this several times. Annoying, but easily resolved. I am very impressed with their customer service & support - because of that, I can recommend them! I’ve also changed my overall rating to 5 stars. Excellent customer service! Review: This was for my sister and her boyfriend they live states apart and this was by far their favorite present. 😍
K**B
These are beautiful, but there are a few things you should know before purchasing them: 1. You can’t connect more than one set of 2 to the same device. I purchased 2 sets (one for my daughter, and one for my stepdaughter). I assumed I could download the app on my cellphone & maintain them both through a single device. No. Thankfully, I also have an iPad - so my daughter & I are connected via the iPad, and my other daughter & I are connected via my iPhone. However, if you don’t have 2 devices, you can’t have 2 Totwoo sets. 2. They disconnect from Bluetooth at least once daily. They’re simple to connect, but it’s frustrating to have to “unbind” & start the connection process over again. And again & again…. Those are the 2 biggest issues with these. When they’re working, they’re not only fun, but you can remind someone easily how important they are to you! I love the concept behind them, but I think they still need some “back to the drawing board” moments. I’m currently wearing 2 bracelets. They’re beautiful, stylish, and I get loads of compliments on them. My daughter lives 2 1/2 hours away, my stepdaughter lives 11 hours away. When the bracelets are connected (Bluetooth), distance isn’t a problem. They work through your device. I gave these 3 stars rather than 5 because of the frequent disconnects & the necessity for 2 devices. * EDIT / UPDATE: Following this review, I received a very pleasant email from the company’s Customer Service, apologizing for the issues I was experiencing & offering to fully refund both sets. I felt that was beyond fair, and emailed them back. I opted to accept a refund on ONE set only, as I love the concept of these bracelets. Totwoo has given me instructions on “rebinding” or reconnecting the jewelry, and I have done this several times. Annoying, but easily resolved. I am very impressed with their customer service & support - because of that, I can recommend them! I’ve also changed my overall rating to 5 stars. Excellent customer service!
M**E
This was for my sister and her boyfriend they live states apart and this was by far their favorite present. 😍
E**O
Es un muy bonito regalo para tu pareja. Se conecta muy facilmente al telefono y permite personalizar su app para elegir los colores y señales para decirle a tu pareja que estas pensando en ella, la extrañas, etc. Lo recomiendo mucho como regalo de aniversario o para conmemorar un dia especial para parejas que viven a distacia.
T**Y
It’s a great product and doesn’t feel cheap either. Me and my partner had some weird syncing issues with it but it worked. He wore it to work and every time it vibrated I tapped and it did it back. You can set modes and colors and it’s so cool. Only problem is that battery drain on your phone since you have to have the app open the whole time I order for it to work. But it works!
L**L
I bought these bracelets as an anniversary gift and wanted to love them but the functionality isn’t there. They can be tightened all the way and not even a minute later they are loose and rolling up our arms. Them loosening themselves also causes the main part to turn over on our wrists essentially vibrating over and over until fixed. I love the concept especially since my partner works out of town but just can’t seem to use them properly.
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