CrossWave® OmniForce™ Cordless Multi-Surface Hard Floor Cleaner and Mop, Wet Dry Vacuum with Dedicated Dry Vacuum Mode, 3882

Worked great for first use. Easy once you read how to use it. Wood floors looked really good once it dried. Sucks up water so bare floors dried fast. I love that it only uses clean water on the floors so I’m not pushing dirt around like with the swiffer mop. The roller brush didn’t get a bunch of hair tangles in it. And easy to rinse the dirty water cup with a garden hose. The self clean feature worked well too squeezing the dirt stuck in the roller and cleaned the vacuum hose. Very impressed and it will motivate me to mop more.

I can't describe how disgusting my carpets are and how black the water is that came out of this wonderful machine.. it looks better and smells fresh and clean! I should of been a chick cause I love to clean. Lmao .. kidding.. anyways the Omniforce works great and easy to use. It was a little bit of cleanup but not too bad and worth it for how dirty my rugs were. I have a 1200 sq ft condo on the beach ladies if anyone single . Lol but it just barely lasted before I had to charge it back up again and I went thru two refills of hot water and cleaning solution so I would definitely get a large bottle of their cleaning stuff.. I did walking areas of my carpets and the tile foyer, kitchen floor and both bathroom floors and it does floors very nicely as well . All and all I would def recommend it! I should of took some pics or video but completely forgot about it.

This machine cleans really well, when it works. After about 6 weeks I got an error code indicating that the clean water canister was empty. It wasn't. Because of the error code, the machine would stop dispensing water, leaving it a simple vacuum. I called Bissell support and they put me on a video chat to confirm the error code and the full water canister. Acknowledging the machine was broken, they sent me a shipping label and said they would send a replacement when they received mine. Of course, I didn't have the original box and this thing is pretty big so shipping it back was kind of a pain, but OK. I received the new machine a few weeks ago and this time I was smart enough to keep the box. Sure enough, a few days ago -- after using the machine 4 or 5 times -- same error code. I just got off the phone with the company (this time the service agent didn't "have access" to the video chat program so I had to email photos) and I'm waiting for another shipping label to send it back. Clearly they have a QA or design problem. I don't know why they built this thing to stop dispensing water when it thinks it's empty. Just flash the code and leave it to the user to notice that it's empty. UPDATE: My third unit started doing the same thing, but this time I figured out what's happening and fixed it. The clean water canister does not fit tight into the base, causing the flow of water to stop and the machine to flash the code for an empty canister. My fix is to place a rubber band on top of the canister before snapping it into place. The rubber creates enough pressure to keep the canister firmly in place. Hey Bissell, I 'm available as a product development consultant. At least you'll know someone is actually using your products before shipping them. UPDATE 2: I was wrong, again. This fix lasted for a while and then the machine started doing the same error message. Called Bissell and was put on hold multiple times for 5-10 minutes each time before finally getting approval to send it to them. Here we go again. I had to hunt down a large box and shlep it to FedEx. Got an email a few days later saying they received it and it would be repaired and sent back in a few days. Waited a couple weeks but heard nothing. Called them and went through the routine: Please hold, apologies for the delay, please hold, getting authorization from corporate, and on an on. After about 45 minutes finally got approval and I would receive a new machine in 4-5 days. Waited a week. Nothing. Called again and it was the same exact routine. Waited another week. Nothing. Called again and went through the same routine for a 3rd time. This time I got an email from FedEx confirming the machine is expected to arrive today. I don't want to even open it at this point. Anyone want to buy a NIB Crosswave? $50. They sent me a survey about my experience. You can guess how that went. The first question was whether I could understand the CS rep, so they know they have a problem with their overseas call center, which was like talking to a non-English speaking person in a bowling alley.

I previously had the older Bissell cross wave pet pro that was a plug in model. It worked great and I loved it. I was looking to upgrade to another Bissell and I ran into this one. While I’ve always shied away from cordless appliances due to their limited range in battery I decided to give this a try as it was always such a pain to have to plug and unplug the vacuum depending on where I was in the house. I was pleasantly surprised when I was able to clean my entire home with just one charge. I cleaned all the main floors including several area rugs on turbo speed. By the time I was done the battery was only at 43%. It was super easy to use and much lighter than the older model I had. Not only that with only the first pass through it cleaned my floors immensely, leaving the water in the tank black. Which was a surprise to me as I am constantly vacuuming and swiffering my house! Another feature I truly enjoyed was the self wash function. Cleaned the brush thoroughly, all I had to do was dump the water and let it dry. First picture is from the initial cleaning of the floors, second picture is from the self clean feature. Safe to say this is a great purchase and I will be coming back to update in several months.

This has been one of the best purchases I’ve made. It’s extremely easy to use, and the battery life has impressed me — unlike other vacuums that lose power in a single session, this one keeps going. Even during long cleaning sessions, I’ve never run out of battery after 3 months of use. The cordless design is a huge plus because you can move freely around the house without getting stuck or unplugging anything. If I could improve one thing, it would be the filter capacity. When cleaning the whole house, I usually need to empty the container at least twice. I also wish it came with an accessory to reach smaller or hidden spaces, since its size makes those tighter areas a bit harder to clean. Overall, it’s a great vacuum with excellent performance and battery life. Just a few small upgrades would make it perfect!

The Bissell CrossWave OmniForce Cordless has been a game changer for cleaning. I love being able to vacuum and mop at the same time — it saves so much time. It works great on multiple floor types and picks up dirt, pet hair, and messes easily. The cordless design is super convenient, the machine feels powerful, and it leaves floors looking clean and refreshed. Perfect for busy households, especially with pets. Very happy with this purchase and would absolutely recommend it!

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Need to know meaning of low value and why it was not mentioned in description before we buy