ECO 11 Electric Tankless Water Heater, 13KW at 240 Volts with Patented Self Modulating Technology

This water heater works great. It is so much better than having a traditional water heater. It takes up so much less space and showers can last forever if you want them to. It heats up quickly and provides steady hot water for as long as you need. We are in Ohio and this runs a shower in the winter. Flow does have to be limited but its still a very enjoyable enjoyable shower. Setup was mostly easy, but you will probably need adapters to replace your current water heater. Overall this is a great value and I can recommend it.

We purchased this water heater based on comments here and like others, we agree that it is a great water heater. We are using it as a whole-house water heater replacing a sixty gallon tank that started leaking. We expected that there would be some adjustment in going tank-less and using an 11KW as a whole-house water heater, for example like not using other faucets while showering, etc., but we were willing to make that sacrifice because we were going to be saving money on the heater, and on electricity with the bonus of doing the right thing for the environment. Well, this heater exceeded expectations by a LOT. We keep it set at 110 degrees which makes for very hot shower but not scalding and no problems using other sinks at the same time. My wife told me she took a shower while the dishwasher was running and expected it to be "cool" but to her surprise there was no problem handling the dishwasher and shower at the same time. It has been about a month since we installed the water heater in our 4 bedroom, 3.5 bath house and we have forgotten that we are heating water on demand because there is no noticeable difference compared to when we had a sixty gallon tank. One of our showers is a double shower and I tried that out, no problem the heater handled both fine with no reduction in temperature. You should be aware our house is a Florida house so our city water comes in at around 68 degrees. If you had well water you will have different results as you will be heating much colder water. One other thing to note, if you take a bath you will want to crank the heater to higher temp, it is so easy with the knob and digital readout I taught my daughter to crank it before her bath so she can add extra hot water to "freshen" up her long and hot bath otherwise 110 degrees isn't hot enough to heat up a cooled bath do to rapid heat loss. You can buy the remote control for about forty bucks and adjust the heater setting from anywhere, or just keep your heater set to a higher temp. We like running it at 110 so that we have maximum energy savings and eliminate scalding risks. I highly recommend this heater, keep in mind that you need upgraded wiring, you will probably have 220 volt electric for your existing water heater but ours was only 30 amp and this one calls for 60 amp so that means getting MUCH thicker wire that is expensive and hard to pull. If your heater can be located close to the breaker box you will save money in wire and the hassle of pulling super thick wire. I bought wiring and breaker for 50amp by mistake and didn't notice until after the installation was finished. We must have never drawn more than 50 amps because the breaker has NEVER kicked even running two showers so I plan on keeping the 50 amp breaker as the wire we used is safe for only up to 50 amps and I'd need to replace the wire to even thicker.

You will need to use stainless steel lines for your faucet under the sink is best. Using the braided lines for water heaters don't work so well the adapters they give you leak. Highly recommend getting the proper faucet water supply line in a half inch compressor thread so they don't leak. The adapters they give you simply leak. The product works excellent for heating water as a whole so I do recommend it just use the right lines not that I'm using the wrong ones. Just don't use those adapters they give you either.

Ecosmart 11 Paid $3000 to have 6awg 60amp lines run especially for this unit to be used as point-of-use in 5 locations in my house I ordered a new unit and received used. It was very obvious when opening the box that it was used. There was excessive cosmetic damage to the unit, and the seal that voids the warranty was broken. Amazon of course will return the item without argument, but I have to go through the hassle of boxing it up and dropping it off at UPS. The quality control needs to step it up. I don't appreciate being sent someone else's junk unit when I paid for a NEW item. I will post pictures. -------------------------------------------------------------------------------------- Update #1 I received a replacement unit. A new one this time. I installed it and it does not work. I called Ecosmart tech support and they had me break the warranty seal, remove the cover, and use my volt meter to check the voltages of the heating elements. Everything tested good. 244v on one side and 133-215 on the other side depending on flow rate. I was planning to use this as a point of use system for my kitchen. It only has a kitchen sink and dishwasher connected to it. With the kitchen sink all the way open there is no change in water temperature. Running at .5 gpm, which is little more than a trickle, I could tell a very minor change in temperature. I would guess that the water temperature went from about 55F to 75F. This is not sufficient for a dishwasher or common kitchen tasks of washing items. The Ecosmart tech said it should be able to take 57F to 105F at 1.5gpm flow rate. I asked him what could be wrong with the unit. He told me the unit was working as intended because all of the voltages on the heating elements were correct. I told him something had to be wrong. I asked if there could possibly be anything else. He said since I had a single handle faucet it could be mixing cold with hot. I told him that was not the case since I had just installed the faucet and tested. I have water cut-offs on all of my lines, so it was a simple matter of turning off the cold water line to the sink to rule this out as a possibility. I asked if there could be anything else, no. I told him that if the unit is working as intended I would have to return it as it is not working. I suspect I received a bad unit, and they likely send a lot of bad units. There are a lot of good reviews on these units, and a lot of bad reviews. For some people these units work great and for others they don't work at all. I think there is a serious problem with the components, assembly, or testing of the equipment. I will return this unit and not purchase any more Ecosmart products. I cannot recommend this product. -------------------------------------------------------------------------------------- Update #2 Since I still had the first unit that was sent to me, the used one, I went ahead and installed it because I was curious. Apparently the unit wasn't "working as intended" like the Ecosmart support told me. The first/used unit heated the water. The water got scalding hot if I didn't run the faucet at full blast. Running the kitchen sink at ~1gpm with the temperature set to 140F the water would get so hot it could burn you. At 140F with the faucet wide open at ~2.5gpm the water would get warm. I would guess around 90-100F. I can see why the unit was returned though. It cannot maintain temperature and it makes some strange noises. There were hissing sounds coming from the faucet and the temperature fluctuated greatly. I still cannot recommend this product. -------------------------------------------------------------------------------------- Update #3 I bought a Rheem RTE 13 to replace the crap I had been getting from Ecosmart. I received the Rheem from Amazon today and installed it. It works pretty good. The flow rate on my kitchen sink is about 2.5 to 3gpm, and the Rheem is rated for 4gpm. With the Rheem turned all the way up the water gets warm but not hot when my sink is all the way open. Only opened about halfway the water gets very hot. It is going to work great as a point-of-use system for me; which was the intended purpose anyway. It will only be supplying hot water to the kitchen sink and a dishwasher.

Second one I've installed awesome bit of kit

Funciona perfectamente, el agua caliente comienza a salir en menos de 1 minuto. En casa la distancia entre el calentador y la regadera mas lejana, está a aproximadamente 15 metros. Al abrir la llave de la regadera, en aproximadamente 1 minuto comienza a salir agua caliente. Una vez alcanzada la temperatura, se mantiene totalmente estable. Es sorprendente que un aparato de estas dimensiones proporcione tanta agua caliente en tan poco tiempo, y con tan buen flujo, pues la regadera que menciono es tipo ducha, no es una regadera "ahorradora", y caliente perfectamente. Ahora bien, todo esta maravilla viene con un precio, y es el consumo eléctrico. Lo tengo configurado a 35ºC y puedo medir el consumo energético de toda mi red eléctrica. Un baño de 15 minutos consume aproximadamente 1.5 KWh. Si consideras que en México, una casa promedio consume entre 5 y 7 KWh diarios, el consumo de éste calentador es enorme. Estos datos son para finales de febrero, en Guadalajara, Jalisco, en donde la temperatura del agua que se recibe del SIAPA es de alrededor de 20ºC. En tiempos mas fríos el gasto energético consumirá mucho más, en tiempos más cálidos bajará el consumo eléctrico. Necesitas considerar cuidadosamente si esto es una opción para ti, puesto que, dicho en pocas palabras, instalar este calentador en una casa o departamento implica casi en automático pasar a la tarifa DAC (Doméstica de Alto Consumo) de C.F.E. (Estoy en México). De manera que la decisión de compra debe ser respaldad contra lo que actualmente consumes de electricidad. Como guía muy básica te puedo comentar que si tu familia es de 4 integrantes, y usas agua caliente esporádicamente para lavavajillas, lavadora, etc, este calentador fácilmente te consumirá entre 8 y 9 KWh diarios. Yo tengo paneles fotovoltaicos, calculados precisamente para este tipo de consumos, de manera que este calentador es solar, indirectamente, pero solar, sin embargo, instalar un calentador solar de agua propiamente (de esos de tubos de vidrio al vacío) es mucho, muchísimo más económico. Otra cosa a considerar: Necesitas una instalación eléctrica a 220V. y en tu centro de carga requires un breaker de 60 Amperes. Considerando que en muchas casas, el breaker principal de la casa no pasa de 50 Amperes, necesitarás considerar que es probable que necesites actualizar tu centro de carga, tu breaker principal, en resumen... NO es para cualquier casa. Ahora bien, la tecnología que ofrece este calentador, la automodulación es realmente efectiva, no veo bajones repentinos de la intensidad de la luz mientras está en uso, pero definitivamente, el consumo eléctrico es enorme, fácilmente se va a los 50 Amperes en los primeros 30 segundos para lograr calentar el agua rápidamente, una vez que alcanza la temperatura, tiende a bajar el consumo un poco, pero siendo de paso, mientras tengas la llave abierta, el calentador sigue activo, lo cual, por un lado te da agua caliente interminable, por otro lado, en 1 hora de uso fácilmente puedes consumir hasta 13 KWh. Como verás, decidirte por este calentador depende de un cuidadoso análisis, solo es adecuado para situaciones MUY particulares.

works find. very Good product.

استخدمته بدل السخان المركزي استخدمه في ينبع على ١١٠ فولت خطين (٢٢٠) مع قاطع ٥٠ امبير لك خط في الطبلون يحتاج الى سلك ٦مل استخدمه من شهرين حتى الان ممتاز

I know that this is a good water heater. Unfortunately, in the UAE, houses are wired with 4mm diameter cable (AWG8). This requires 6mm (AWG6) as it has high current load. The dangers associated with overheating electric cabling cannot be overstressed. Check your wiring in your house before purchasing. If the wiring can accommodate this heater, it is highly recommended.