Has anyone else had issues with noise from the stem/base mount of the chair?

Yes, a little. It doesn't bother me too much.. overall its a good chair with minor improvements

What size are the wheels? I want to buy different casters for my wood floor.

Sorry I just saw this. The wheels are 2". My husband really likes the chair!

How wide is the base of the gas rod?

Dear Valued Customer, We sincerely appreciate your interest in our products and the time taken to inquire about our offerings. If you mean the width of the gas lift, it is 2 inches. We value your patronage and invite you to share any questions or feedback with us at your convenience. Our team stands ready to assist you in any way possible. Thank you for considering our products, and we look forward to serving you again soon. Yours sincerely,

I didn't receive instructions with my chair. Is there a downloadable version?

The instruction was included with the chair when I received it.

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Ergonomic Office Desk Gaming Computer Chair Executive High Back Support Flip-up Arms Adjustable Height Swivel Rolling Wheels Comfy PU Leather for Home (White)

Ergonomic Office Desk Gaming Computer Chair Executive High Back Support Flip-up Arms Adjustable Height Swivel Rolling Wheels Comfy PU Leather for Home (White)

Product ID: 535063379

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Details

Brand
NEO CHAIR
Color
White
Product Dimensions
27"D x 27"W x
Size
27 inches x 27
Back Style
Cushion Back

🪑27"W x 27"D spacious seat

⚙️Adjustable height & flip-up arms

🛠️20-min easy assembly

Description

🪑 Elevate your workspace with style and comfort that commands attention

PREMIUM COMFORT - High-resilience PU foam cushions your work and play sessions
EFFORTLESS SETUP - Comes with all tools and clear instructions—ready to roll in 20 minutes
SLEEK PRACTICAL - Waterproof, stain-resistant PU leather keeps your chair looking pristine
ERGONOMIC EXCELLENCE - S-shaped backrest & lumbar support for all-day posture perfection
DURABILITY YOU CAN TRUST - Heavy-duty metal base with BIFMA-certified casters for long-lasting stability

The NEO CHAIR HPAC is a modern ergonomic office and gaming chair featuring a spacious 27x27 inch seat, adjustable height, flip-up padded arms, and a high back with lumbar support. Crafted with durable, waterproof PU leather and a heavy-duty metal base, it combines comfort, style, and certified quality. Designed for easy 20-minute assembly, it’s perfect for professionals seeking a sleek, supportive chair that enhances productivity and gaming sessions alike.

Specifications

Brand	NEO CHAIR
Color	White
Product Dimensions	27"D x 27"W x 46"H
Size	27 inches x 27 inches x 46 inches
Back Style	Cushion Back
Special Feature	Adjustable Height, Arm Rest, Ergonomic, Rolling, Swivel
Product Care Instructions	Wipe Clean
Unit Count	1.0 Count
Recommended Uses For Product	Gaming, Office
Maximum Weight Recommendation	250 Pounds
Style	Modern
Pattern	Solid
Finish Type	Brushed
Room Type	Conference Room, Home Office, Office
Age Range (Description)	Adult
Included Components	Caster, User Manual
Shape	L-Shaped
Model Name	HPAC
Arm Style	Padded Flip-Up
Surface Recommendation	Hard Floor
Seat Back Interior Height	27.5 Inches
Furniture base movement	Swivel
Indoor/Outdoor Usage	Indoor
Furniture Finish	Leather
Seat Height	23 Inches
Seat Depth	20.5 inches
Fill Material	Foam
Leg Style	Tapered Leg
Arm Height	31 Inches
Reclining Position Count	1
Tilting	Yes
Is Foldable	Yes
Chair Backrest Width	21 Inches
Global Trade Identification Number	00810093600472
Form Factor	Upholstered
Manufacturer	NEO CHAIR INC.
Assembly Instructions Description	Assembly required. Comes with tools and clear instructions. Estimated assembly time: 20 minutes.
Item Weight	35 pounds
Item model number	HPAC
Is Discontinued By Manufacturer	No

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