Sounce USB Smartwatch Charging cable for Boat Xtend, Boat Storm Boat Wave Lite, Noise Colorfit Pulse, Noise Pulse Grand, Fireboltt Ninja 3, Colorfit Ultra/Ultra 2,& All 2 Pin Watch (Black)

Charging| cable length|

I purchased the Sounds USB smartwatch charging cable from Amazon on September 21st. The item was delivered quickly, but it turned out to be defective. When I contacted Amazon customer service, they informed me that I had to reach out to the manufacturer directly for a replacement. For a product priced at just ₹140, this process feels unreasonable. Spending time and effort to track down the manufacturer is not worth it, especially when their contact information was not even included on the packaging. This added to the inconvenience and left me disappointed. As a frequent Amazon customer, I expect defective products to be replaced or refunded directly by Amazon without unnecessary hurdles. Most buyers do not want to chase manufacturers for such low-value items, and this policy makes the entire experience frustrating. I believe Amazon should ensure smoother resolution for such cases—either by handling replacements directly or by clearly providing reliable manufacturer details. Improving product quality checks and after-sales service would go a long way in restoring customer trust. Overall, this was a disappointing experience, and I hope necessary steps are taken so future customers do not face the same issue.

Ok

Nice product

The product description claims it supports all smartwatches, but this is misleading. I tried it with my Orbit smartwatch – it does not work at all. Contacted Amazon → they redirected me to the seller. Contacted seller (Sounce) → no reply, no refund, no support. Overall: Poor quality, misleading information, and unresponsive seller. 👉 My advice: Do not waste your money. Look for trusted, top-rated alternatives instead.

Ok

Good working

Working good