I noticed the rf\antenna connector gets very hot. is this normal?

Yes, the connector head usually gets hot at operation this is normal symptom and won't cause any problems with function.

I can watch NBC,FOX, CBS via TV antenna/AverTV - very clear pictures, but I get no signal for ABC which I can see clearly on my TV when I connect the antenna directly to the TV. Why?? When I check the signal strength in WIndows Media Center, the signal strength for ABC shows excellent, but when I click on the channel …

It will drive you crazy trying to find a logical explanation, OR a fix. Had this for a couple of years. GREAT at first, then started losing channels, then died about 6 months ago. Very common to find the same in reviews on other sites. So the good news is, NO contract...the Bad news is, you get to buy a new one every year, that's if you are lucky. Get used to it folks, many electronic devices that used to last for 10 years, now last less than one. But to answer you specifically, it makes no difference. Ran through splitter for the year that it worked, when it quit, I tried direct, new wire, cleaned antenna connections, many hours of work wasted. Not saying some may have used bad splitters, and a temp fix may be lucky for you. For more info, check newegg with 10 times the reviews. It has a %47 total, %28 1 or 2 star and only %16 4 star. Even that is misleading because so many post the review when they first set it up and don't bother when it fails. As much as I enjoyed how well it worked at first, I refuse to pay $50 a year to keep replacing them.

What type of antenna is included? Is it a clip on? Is it two antennas in a "V"? Is it a magnetic base? Is it a single pole antenna?

I have a telescoping antenna from a previous HDTV OTA tuner that has a heavier and magnetic base, however, it doesn't have any better/worse reception than this "V" antenna, which is so flimsy, each individual antennae isn't strong enough to stay in any fixed "up" position. Because the antenna is removable, pickup a cheap larger HDTV antenna and give it a try.

Will a better antenna help in reception? Can you recommend one for indoor(non-portable) use?

A better antenna does improve efficiency. I've tried several different types of rabbit ears and the like but have had the best success with one of the "leaf antennas" (copy and use this link for Amazon search: http://www.amazon.com/s/ref=nb_sb_ss_i_0_5?url=search-alias%3Delectronics&field-keywords=leaf+antenna&sprefix=leaf+%2Celectronics%2C252). I use it at work and I am at the outer edge of reception and behind some hills. As one of the other answers stated with digital it is usually there or not. These leaf antennas seem to be able to pull in the weakest stations with not problems. Also, the power amplifier included with some of the versions also makes a difference. If you live with lots of clutter (trees, hills, buildings, etc) try one of the powered ones. Good luck.

Brand	AVerMedia
Product Dimensions	15 x 5 x 20 cm; 226.8 g
Item model number	H837
Manufacturer	AVerMedia Technologies, Inc.
Color	Black
Tuner Technology	analog,atsc,digital,digital/,fm
Hardware Platform	PC
Are Batteries Included	No
Item Weight	227 g

Avermedia Avertv Volar Hybrid Q, Usb Tv Tuner, Atsc, Clear Qam Hdtv & Fm Radio, Supports Windows & Android Tv 7.0 Or Above (H837)

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