I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

In case anyone else runs into this problem: my dog bounced the toy down the stairs a couple times. It kept making noise, but stopped moving. I took off the skin and found that the two halves of the ball had twisted out of place. When I realigned them so that the protective walls around the on/off switch were again in the right place, the problem was solved and the toy worked as intended.

Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

This is actually (the skin) of a dog toy. The call inside makes all kinds of noises and shakes. My pup loves it so much that I have had to replace the body (skin) and ball. The ball diedcause it was left outside in a heavy rain. You should be able to find the complete toy (we call it mousey). My Pomeranian loves it. Favorite for years.

does it work on carpet or only on hardwood/tile floors?

It works fine both on carpet and hardwood/tile floors.

How do I change batteries? Can’t open plastic lid

You have to unscrew the small screw (Philips head if I recall correctly) that is placed at the center of the tab that "opens" the battery compartment after opening the ball.

Hyper Pet Replacement Doggie Tail Grey Replacement Cover Only

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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€ 43.74

Duties & taxes included

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Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🐾 Upgrade your pup’s playtime with the ultimate secure & washable tail cover!

UNIVERSAL FIT - Designed for all dog breeds and life stages, ensuring endless tail-wagging fun.
DOUBLE LOCK SAFETY - New safety strap + Velcro closure keep the cover firmly in place during play.
LIGHTWEIGHT PLUSH - Soft, furry texture entices your dog to chase and play actively.
EFFORTLESS MAINTENANCE - Machine washable plush fabric means quick cleanups without hassle.
SEAMLESS BATTERY ACCESS - Velcro closure allows easy removal for battery replacement or washing.

The Hyper Pet Replacement Doggie Tail Grey cover is a lightweight, plush replacement skin designed for all dog breeds. Featuring a new double security system with an improved safety strap and Velcro closure, it ensures the cover stays securely in place during energetic play. Easy to remove for battery access or washing, this machine-washable cover keeps your interactive dog toy fresh and ready for endless fetch sessions.

Specifications

ASIN	B01KVNMBZM
Additional Features	Lightweight
Age Range Description	All Life Stages
Best Sellers Rank	#5,171 in Pet Supplies ( See Top 100 in Pet Supplies ) #200 in Dog Toys
Brand Name	Hyper Pet
Breed Recommendation	All Breed Sizes
Color	Classic Doggie Tail - Replacement Cover
Customer Reviews	3.8 out of 5 stars 31,813 Reviews
Dog Breed Size	Large
Global Trade Identification Number	00012575206015
Included Components	One replacement cover
Indoor Outdoor Usage	Indoor
Item Dimensions L x W x H	12"L x 2"W x 4"H
Item Shape	Rectangular
Item Type Name	Dog Toy
Item Weight	1.6 ounces
Manufacturer	Hyper Pet LLC
Manufacturer Part Number	49980EA
Material Type	Polyester
Model Name	Hyper Pet Doggie Tail Replacement Cover
Model Number	49980EA
Pattern	Classic Doggie Tail
Pet Toy Type	Fetch Toy
Pet Type	Dog
Product Style	Replacement Cover
Recommended Uses For Product	Playing
Scent Name	Unscented
Size	Single
Subject Character	Tail
Target Species	Dog
Theme	Animals
UPC	012575206015
Unit Count	1 Count
Warranty Description	No Warranty
Water Resistance Level	Not Water Resistant

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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€ 43.74

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Italy.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Hyper Pet Replacement Doggie Tail Grey - REPLACEMENT COVER ONLY

Description

Specifications

Common Questions