ECOVACS DEEBOT X8 Pro Omni Robot Vauum and Mop

Updated to five stars on April 8, 2025. Ecovacs sent me another unit and this one is amazing. It seems the units I had to return may have been a part of a bad batch. The new unit has triggered zero error messages for the past few weeks, cleans and mops amazingly well after quickly scanning and mapping my rather large house in less than 30 min. The AI is responsive and well implemented. The best part, and the ultimate reason I stuck with Ecovacs, is the level of support I received, and the commitment to resolve my issues, which is super rare these days. A bit of constructive feedback on the Ecovacs app: - The cleaning log currently only reports each session as "Rooms Cleaning", along with duration of sq footage of each job. It would be substantially more useful if the log included which room(s) were cleaned in each job and what type of cleaning was done (i.e. Vac, Vac and Mop or Mop after Vac). - The bugs I reported in my original review are still yet to be fixed. Overall, I am impressed with the X8 Pro Omni and would highly recommended. Original review: I really wanted the Ecovacs Deebot X8 Pro Omni to work. Unfortunately, it turned out to be a disappointment and I would not recommend it. I saw the Deebot X8 Pro Omni at CES in January and bought it as soon as it became available on Amazon in February. Out of the box, the unpacking and setup experience was seamless and I was very impressed. The bot very quickly scanned and mapped my rather large house with little corrections. The app is pretty intuitive and I very quickly figured it out. The problems started on Day 2 of using the Deebot. It started throwing a "Bumper Stuck" error for no reason. It would do that 8 or 9 times per run regardless of whether it was vacuuming or mopping. Each time the bot was not actually stuck under furniture in any way, just sitting there waiting to be reset. To get it to continue, I would need to bump the bumper as instructed in the app, and then push the button on the bot to continue. For a modern top-of-the-line Ai-enabled bot that is supposed to vacuum and clean the house without intervention, this was a terrible experience. It is virtually impossible to leave this machine to finish the job on its own without having to bump it and reset it every few minutes. In fairness, Ecovacs email support was pretty responsive. I contacted them and they asked me to reset the bot to factory settings, then start over. That didn't help, unfortunately, as the bot kept throwing the same "Bumper Stuck" error every few minutes after reset. At some point, a piece of plastic fell out of the machine. I sent a picture to Ecovacs support and they determined that the broken piece could be causing the "Bumper Stuck" problem. Ecovacs offered to send me a replacement unit, but would not specify timeline and I decided to return it to Amazon instead as it was faster and more convenient. I immediately purchased another Deebot X8 Pro Omni as I thought the first one was just bad luck getting a defective unit. On Day 2 of running the new unit, the same exact issue started happening. "Bumper Stuck" error every few minutes without the bot actually being stuck in any way. I contacted support again and they offered to send me another replacement, without committing to a timeline again. I decided I'd had enough of unpacking, packing and repacking Deebots, so I returned it through Amazon again and have since purchased a different brand, which should be delivered in the next few days. I do like Ecovacs as a brand, but it seems they may have released the X8 Pro Omni a bit prematurely. The product needs a lot more testing to deliver to expectations. In addition to the issues described above, I discovered a few more bugs while going through the process of troubleshooting. - The app has a couple of areas that reach a dead-end blank screen, forcing you to completely kill and restart the app to get out. - When the station's dirty water tank is full, instead of showing a message to empty it, the app throws a "Robot dirty water box error" with instructions to pull the box from the bot and "clean it". Well, the dirty water box on the bot is full simply because the station's dirty water tank is full, not because it has malfunctioned, and you need to find that out by trial and error. Bottom line, not ready for prime time. I'd wait for this product to mature a bit before purchasing.

**Update after 6 months of using it, I'm downgrading it from 4 stars to 1 star** It's still an amazing vacuum cleaner. It deeps cleans the carpet and does a good job of vacuuming on the tile floors. BUT! the auto-empty doesn't empty itself, I have to manually clean it out every single time it returns to the base. The cleaning solution holder still has the same amount as when I first filled it, so evidently that is not being used. I have yet to figure out how to make the mop not leave streaks on the tile floors - I've set it at high water, medium water, and low water usage and all of the settings leave streaks. These are especially bad on the places where the robot rotates around table legs leaving circular streaks. The robot gets stuck a lot, sometimes over and over in the same place even when I move it to a different spot (it will just return to the same spot.) All of this means I can't leave the house if the robot is running because I will come home to a stuck robot and a vacuum dust bin that is overflowing. And it still takes forever to do any of the jobs I ask - vacuuming the two bedrooms and one closet that have carpet (400 sq. ft.) takes an hour. That's if it doesn't have to be unstuck from something. I'd throw it away tomorrow except I paid $1000 for this robot, what a dope. Original Review - Here's what's good about the vacuum part of it - it is a awesome vacuum, getting actual dirt out of my carpets. Here's what's not good - it's so good at vacuuming the carpet that the dustbin fills up, clogs up, and then doesn't empty. I have to manually clean out the dustbin after each carpeted room. Kind of defeats the purpose of an "automatic" vacuum. Here's what's good about the mop part - I'm not having to mop the floor myself. But I had to set the water "level" at 40 (high) to keep it from streaking. And it took a little bit of figuring out to set it to mop up and down the same direction as the tile planks instead of going across them so you can't see the lines of where it mops. But my main dissatisfaction with this is that it is SLOW! I have about 1200 sq ft of tile floors and it takes almost 3 hours for it to vacuum and mop. Again, not having to do it myself is worth a lot, but trying to keep the dogs off the floor for that long is a chore too.

Carpet cleaning is good, hard floors are okay. Mopping is also good. But everything else is a big letdown. It gets stuck sometimes in the dark (it doesn’t have a light in the front). It can’t seem to dock properly in the dark and wanders about the whole house until it shuts down at some random location in your home. Battery run time is bad and charging it up takes so long. There is no “just mop” feature; it’s either mop and vac, vacuum only, or mop after vacuum. All in all I would give it 2 stars for its mopping performance.

Excellent little cleaner of both carpet and bare floor. It figures out what to do where without you telling it to mop or vacuum. It is fast, and it has been a LIFE CHANGER for me on my tile and wood flooring. The app was designed by someone who thought like a German. (Deep, complicated, thorough, but not necessarily super easy to figure out.) If you can figure it out, it's super helpful. There are many levels and layers to the app. After 9 months, I am finding it easier and a lot more helpful than I did in the beginning! You can even take a video of wherever the little guy is cleaning if you want to. That is helpful for when it is stuck-- I can turn on the video (as long as it's not out of battery) to see where it got lost. It hasn't been perfect, but some of that is my fault. I bought replacement brushes, and even though it SAID on Amazon it would work, the vacuum was stopping at every turn and complaining of something. So I eventually bought ANOTHER set of brushes, and those worked. Every time I need to replace a part (mop, etc.) I have to look up how to do it because it isn't super easy. Because it works so hard, some parts get VERY DIRTY. I have had to take it apart (and I am no engineer), and it is a little bit intimidating. The support chat has been quite good to respond and emails me instructions. They have so far been as good as their word. My vacuum has been leaking water from the base, and I contacted them today. They sent me detailed problem shooting along with photos so I could tell what they were talking about. It has also been emitting a strong odor of mold. I took out the tray below and found mold. It might be because the tray was misaligned and then water got trapped. I've been using Lysol and hot water to clean out the tray. So, would I buy it again? Yes, but with my eyes wide open as to keeping it clean, and knowing I would have to learn to take it apart and clean parts that get VERY DIRTY. I don't know if there is a simpler version out there, but overall, I am very satisfied with the technology and the cleaning power. I wish it were just slightly less tall, because occasionally it will get stuck under a low chair or couch, but with it's mopping power, I don't know if that is a logical desire. This is the 1st Ecovac I have purchased. I have previously owned Shark (good, but lowsy app control), i robot (great app, but didn't last very long).

Mops and vacuums well. But the app is the most bugged thing ever. Throwing error codes that doesn’t make sense and then it turns off everything when entering the docking station and goes offline. Now I spent 3 hours trying to reconnect it. But it simply won’t, so it’s pretty much useless now. Used it for 4 days, now have to return it. Sad cause it cleaned well. Could live with the app being bad, but when its not working at all 👎