Is this compatible with the ego ch3200 charger?

It fits all original Ego 56V chargers.

what is the battery holder used for??

I don't understand the question but the battery holder referred to may be the charger.

What is the number for customer service? I’ve had my battery for 4 months and it’s beginning to go out quicker. Thank you

Not had that issue; if it was my battery. I would drain to the point it would not put out any power to your tool; let sit overnight, and try recharging. Any of the new type batteries need to have the charge drained to as near to Zero, as you can, then recharge; I do mine every month or so during the season of use; additionally I keep it fully charge during winter months. I plug into charger but do not do any discharging.

Im pretty sure but want to be certain, does this battery work for chainsaw model CS1613?

YES, IT works with chainsaw model CS1613

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【Upgrade!】 56V 5.0Ah Replace Battery for EGO Power+ BA1400T Battery Lithium Ion Battery Compatible with 56V Power Tools CS1604 CS1804 CS1403 HT2400 for Power Station PST3040 +Battery Holder

【Upgrade!】 56V 5.0Ah Replace Battery for EGO Power+ BA1400T Battery Lithium Ion Battery Compatible with 56V Power Tools CS1604 CS1804 CS1403 HT2400 for Power Station PST3040 +Battery Holder

Product ID: 637366867

Details

Battery capacity
5 Amp Hours
Battery cell composition
Lithium Ion
Brand
CaliHutt
Number of batteries
1 Lithium Ion
Recommended uses for product
Power Tool

⚡56V Power

🔄1000 Cycles

🔋5.0Ah Capacity

Description

🔋 Power Up Your Performance!

SAFETY FIRST - UL certified with intelligent ECP circuit protection to keep your tools safe.
LONGEVITY REDEFINED - Enjoy up to 3 years of reliable performance with 1000 recharge cycles.
SEAMLESS COMPATIBILITY - Perfectly fits all original EGO 56V chargers and tools for hassle-free use.
UNLEASH UNMATCHED POWER - Experience 6 times longer runtime with superior grade A lithium-ion cells.
SMART CHARGING MADE EASY - Stay informed with 5 LED indicators showing your battery's remaining power.

The CaliHutt 56V 5.0Ah Replacement Battery is designed for EGO Power+ tools, offering a powerful upgrade with 6 times longer runtime, wide compatibility, and enhanced safety features. With a lifespan of up to 3 years and intelligent charging indicators, this battery is the perfect companion for your power tools.

Specifications

ASIN	B09LLT56B3
Amperage	5 Amps
Antenna Location	Power Tool
Battery Capacity	5 Amp Hours
Battery Cell Type	Lithium Ion
Battery Weight	2127 Grams
Best Sellers Rank	491,153 in DIY & Tools ( See Top 100 in DIY & Tools ) 2,907 in Cordless Tool Battery Packs
Brand Name	CaliHutt
Customer Reviews	3.8 3.8 out of 5 stars (9)
Manufacturer	CaliHutt
Number of Batteries	1 Lithium Ion batteries required. (included)
Reusability	Rechargeable
UPC	616430457484
Unit Count	1.0 count
Voltage	56 Volts

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