SwitchBot Smart Lock Pro Keyless Entry Door Lock, Smart Deadbolt Retrofit for Existing Deadbolt, No-Drill Install for Renters, Auto-Lock, Add Hub (Sold Separately) for Matter Siri, Alexa & Google

One of the best smart locks in the market. Very easy to install and has many options for different style locks. Works locally on a Matter network using the hub, so using the lock is quick, reliable and privacy focused. On AA's the battery life is decent, changing them once a quarter, there is a battery upgrade available from switchbot that is an excellent option. It is a bigger lock from the inside, but from the outside you keep your normal locking cylinder. So it looks like you have a standard lock. Overall great lock, reliable, and at a great price.

5/5. 5/5. The SwitchBot Smart Lock Pro has been excellent. Installation was straightforward, the lock feels solid, and keyless entry works smoothly every time. App control is responsive, and unlocking the door feels quick and reliable without fumbling for keys. Things to improve: None so far.

Amazing product!

This smart lock is a perfectly functional but average smart lock. If it's your first or only smart lock, it will do the job properly. However, it ends up looking rather average when you compare to the functionality offered by other smart locks at the same price range. For context, I already have a ULTRALOQ U-Bolt Wifi Smart Lock installed that I'll be comparing this lock to, and I got this smart lock for another door. Out of the box, the U-Bolt has a keypad and is wifi-enabled for remote access which are both features that the Smart Lock Pro requires separate accessories ($50 for the hub and $50 for the keypad) for yet the U-Bolt is the same price as the base Smart Lock Pro. If I were someone who cared to consolidate everything into one app, had other SwitchBot integrations to connect the Smart Lock Pro to, or already had an existing SwitchBot Hub, then I would see the appeal of sticking with the Smart Lock Pro and paying extra for all the accessories to unlock the full functionality. I would have also liked to see this smart lock come with wifi out of the box without needing a hub or included a keypad as part of the standard package. While I can understand the desire to lower the price by offering a barebones package, in practice, having to take out your phone in bluetooth range and use the app to unlock and lock the door is really annoying. There are definitely things that this lock does better than others: the simplicity of installation, lock compatibility, and motor power. I was very impressed with how fast I was able to install this lock despite having to take off half of the deadbolt. The box came with everything needed to install the lock including tape to hold the lock in place and even a screwdriver. I've installed other locks which took a long time because I had to take off both sides and put together the innards of the lock. Locks that just fit over the existing knob don't have the compatibility that this locks has. There was one annoyance with the installation: The tiny hex security screws for both sides of the lock are annoying to install when you don't have much clearance on the side of the lock especially since the lock is so bulky and sticks out so much. I would have wanted the lock to be wider or longer than stick out so much. Other smart locks that I've used also had trouble locking when the deadbolt is not perfectly aligned or a tight fit and this lock had no problems with that. Turning the lock manually is very smooth and tapping the button to automatically lock is just as fast. So far I haven't seen the lock jam. While the lock does provide a magnet for the door to detect when it is closed so it can auto-lock, there is no space on the side of my door to fit the magnet. Fortunately, this smart lock can still function without it installed; you just don't get any auto-lock functionality which I can live with as I don't want to rely on that. Another piece of functionality that I wasn't able to test but seems really cool is the ability to pair unlocking or locking the door to an NFC tag. It seems like tapping the NFC tag with your phone will trigger the app to unlock or lock the door so at least that can save you from having to open the app. Edit: I was so frustrated with unlocking the lock solely with my phone that I got the keypad and now the experience is so much better. The keypad is solidly built with clicky buttons and the right amount of lights to indicate status. It was dead simple to pair to the lock, mount it outside the door, add a new unlock code, and enroll a fingerprint. SwitchBot seemed to have thought of everything when it came to the entire keypad package including multiple ways of mounting and even a wet wipe to clean the surface where you're going to mount it. It also came with a NFC card that you can use to tap against the keypad to unlock although I'm not sure why you'd use that to unlock over a key code or a fingerprint. The keypad supports up to 100 codes, fingerprints, and NFC cards all locally which is truly impressive. It also has emergency codes and fingerprints which will trigger a push notification through the app, but unfortunately this functionality requires the hub. The nicest thing about the keypad is that because it is mounted separately compared to other smart locks, you can still reuse your existing key to open the lock. I'm still frustrated that this lock isn't WiFi enabled and requires a hub especially when there are other SwitchBot devices that don't require a hub, but having at least the keypad has made it possible for someone else to unlock the lock without me being around.

First, let me say that unless you're considering doing a direct deadbolt replacement, I believe this product will do the trick. However, the failure of this product lies in marketing failure and false hope within its own manual. I have a Mortise lock, which it said should work, but I need to contact the support email address from their website, which is also stated in the manual. Let me say that their support is inadequate and just plain horrible because it is just an answering service; the support advisors relay the information to the engineering team. Further, they didn't respond in time, and it took over 4 days to get a response, and now I'm still stuck with no answer via email. Also, one of the support agents mentioned leaving "feedback" in the app to get support, which was another failure regarding support quality. Who installs an app just for support when you can't install the product? This is NOT it if you want a product with a good support team and staff who can resolve issues quickly. I am returning ALL of the hardware and forgetting this experience. Be forewarned, and do not buy if you have a Mortisee lock or anything else complex. The lock pro is NOT like the previous model smart lock, and if you want something that you can attach over your lock, you'll need to buy the older equipment. Also, this doesn't come with a fingerprint reader, and the reader is separate from the hub, which you'll need the hub if you want to make it work with Wi-Fi. Sorry, Switchbot, but not sorry; this was the worst experience ever. I will not buy it again.

Update 4-17-24: SwitchBot support helped me to get the Japanese version of the Lock Pro and it’s working great on my Jimmy Proof lock. If you have a Jimmy Proof lock, and you’re upgrading your SwitchBot lock, definitely look into getting the Japanese version of the lock. It comes with a knob adapter and the adjustable base plate. —- Do not buy to use on a Jimmy Proof or a Mortise lock. I use the original SwitchBot Lock on a Jimmy Proof and a Mortise lock. That lock came with everything in the box needed, knob adapters and an adjustable base plate. The SwitchBot Lock Pro says it’s compatible with those locks as well, but now you need to contact support to request the needed parts. So I contacted support and asked for the needed mounting plate and adapters. After requesting photos of my locks and exact measurements, and emailing back and forth for a week, they said that for my Jimmy Proof lock I would need the Japanese version of the lock, which would be an extra $40 to ship it from their Hong Kong warehouse. They said my Mortise lock simply wasn’t compatible with the Lock Pro. So I’m returning the Lock Pro, and I recommend anyone with a Jimmy Proof or Mortise lock to stick to the original SwitchBot Lock.

I’ve been using the SwitchBot Lock Pro along with the Hub 2, fingerprint reader, and voice control features for a while now. Overall, it’s a solid improvement over the previous generation. The response time is faster, and the app connectivity is much more stable. Voice commands through Alexa work very well — smooth and reliable. Fingerprint unlocking, on the other hand, is hit or miss. Sometimes it just doesn’t register, possibly due to poor contact or sensitivity issues, which can be frustrating when you’re in a hurry. One of the main issues I’ve noticed is that occasionally the lock either fails to lock or unlock. It seems like the motor might not have enough torque in certain situations, especially when there’s slight misalignment with the deadbolt. This can be inconvenient and slightly worrying when you’re not sure if your door is properly secured.

Works very well and in combination with smart key pad touch provides you a high range of possibilities to lock and unlock. Furthermore the App is very stable and provides you useful information wherever you are.

This is their new smart lock, and overall, it’s pretty solid. They claim it's compatible with all locks, but for mine, it wasn’t 100% compatible. I had to use my own screws, so I wouldn’t say it works for every lock out there. It really depends on your specific lock and screws, but if you’re handy, you can probably make it work. Unlike the previous model that used 3M adhesive strips, this one uses screws, which makes it more robust and reliable. It’s not going to fall off like the 3M version sometimes did. The lock itself works fine, although I’ve noticed it occasionally jams, especially after the recent software update in September 2024. The batteries are holding up well, and despite the installation being a bit tricky, I managed to get it up and running. I use it daily now. Software Perspective: The software is decent, though it could definitely be improved. There are a few bugs here and there, but overall, it gets the job done. I do appreciate that they release updates from time to time, and I’m happy with that. However, I’d love to see more features added, like auto-unlocking when your phone is nearby, so it detects your presence and unlocks the door automatically. Additionally, to connect the lock to Wi-Fi and use it with Alexa, you need the SwitchBot Hub Mini, which I already have (an older version, but it works just fine). With that setup, I’m able to control the lock using Alexa, which adds a lot of convenience. Price and Value: From a price perspective, it’s definitely cheaper than its competitors, which was the main reason I bought it. They’ve also improved the quality compared to older versions, which is a nice touch. Overall, I’m very happy with it and would rate it a solid 5 out of 5.

Easy to install over my existing lock and quick to calibrate. Unlocking and locking works well. The API access was very useful for me, as it allowed me to use Tasker on my Android phone to control the lock and see its status. 4 out of 5 stars because the functionality to auto-unlock when you get near only rarely properly triggers for me. It's a beta functionality though, so perhaps it will be improved. Overall, would recommend.

Después de unos meses de uso, la cerradura empezó a hacer cosas raras, tras varias configuraciones no hacía un funcionamiento correcto. El fabricante tras leer mi reseña con el problema, se puso en contacto conmigo ofreciéndome solucionar mi problema haciéndome un cambio por una unidad nueva. La comunicación es extremadamente rápida, cordial y muy resolutiva. Ofrecen muchísima confianza. Tengo algunos productos de este fabricante y estoy muy contento. Totalmente recomendables tanto los productos como el servicio posventa!