STGAubron Gaming Desktop PC, Intel Core i7 3.4G up to 3.9G, Radeon RX 590 8G, 32GB RAM, 1TB SSD, 600M WiFi, BT 5.0, RGB Fan x 4, RGB BT Sound Bar, Windows 10 Home

I got this computer and it almost immediately busted—I don’t know why it happened but I wasn’t interested in fixing the solution myself. I called the customer service and never got a response. The computer was awesome for my needs when I first got it. I strictly downloaded steam and other games from reputable sources. In the first 9 days the computer shut off randomly—I figured it was just a reset. I turned the computer back on and everything was fine. Then a week later the computer shut off again… mid-game. I went to turn it back on and a red light flashed and the computer couldn’t maintain power for more than a second.Not posting this to find solutions or anything since I returned the product. If you’re a computer wiz I’m sure you could fix it. Personally I would rather just get a working product and more responsive support team. I’ve heard they have good support which is one of the reasons I took the risk of buying the product. But once it busted and I couldn’t contact them; I didn’t want to miss my return deadline.Update:Scheduled for Amazon to pick up the package. Apparently UPS is in charge of picking up the return package. But they won’t call, text, or message you in any way.My return deadline was on the last day and UPS still hadn’t messaged me. I went to drop it off myself and they can’t print the label from the last return. I had to call Amazon who were very helpful initially switching my return process to me dropping off the computer. I had them print the labels after 45 minutes of pacing around a UPS store. I was told the package would arrive within the week. I used the support messaging app two weeks later and they knew nothing.Then about 3 weeks later my credit took a hit from the purchase holding up my max balance. I should’ve paid the balance but it felt stupid paying for something I never received in working condition.By the third week the Amazon app still said it never delivered even though I showed them the tracking number and everything.Update:I am writing from a month after the three weeks 08/24/24 and the Amazon return system is appearing like they never received the package…. Oh and I’m still forced to pay the charge even after reporting to my cc company about it.

The computer is good for what it is, and the price point, but they use cheap internals, loose fitting connections, and it's not sellers issue, but the system does not qualify for the Windows 11 upgrade. Have to buy a whole new computer.

A little over a year old and have had nothing but issues with it. Had to reset a few times, now I think the hard drive is bad.wont do anything.

Got here quick, works great. easy setup. just didn't get every thing with it. they didn't ship the speaker with it. I got ahold of customer service, and the guy told me that it was shipping separately, and it never showed up. I would rather you just tell me I wasn't going to get it. Make sure you check that everything is there, customer service is less than par

This computer was good until we realized that it actually doesn't have the capability to run windows 11, and only has the hardware to run windows 10, so now we have to buy better parts for it.