Error message: Burden? I received the new Beardscape Trimmer today, BUT it doesn't work? It only says "Burden" when I power up. Advice?

Per Brio Product Support: "It is normal for the word burden to display on the screen, it’s just giving reference to what the circles are for. As you use the trimmer and put pressure on the blade the circles will fill in. If they ever stayed filled in this would indicate you need to clean and oil the blade. The word may appear and disappear and then come back again later and this is completely normal."

I think the product is defective. i just received it and all it says is burden when i press the button. am i doing something wrong?

It's supposed to say that. It's a burden meter to show you how often the blades need oiled.

I charged them according to how long it said in the owners manual and still nothing. How do you return these clippers ?

Returns are done through Amazon. I charge mine over night and it lasts for weeks but maybe you have a faulty one. I even use mine to cut my hair

I keep my hair at about 2-3mm and have a goatee and want a compact, cordless design with sharp blade. will this do hair as well?

Yes! This trimmer is perfect for cutting hair. The guards range up to 12mm

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We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.

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WE SOURCE ITEMS FROM

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UK
India
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Japan

Customer Services

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Customer Support

Our Other Brands:Hewyn|Selfship

Brio BeardScape Beard and Hair Trimmer

Product ID: 575992569

Details

Brand
Brio
Colour
Black With
Item weight
10 Ounces
Power source
Battery
Recommended uses for product
Beard & Hair

🔋Long-lasting rechargeable battery

⚙️5 precision speed settings

🗜️Ceramic blade 4x harder & quieter

Description

🧔 Elevate your beard game with the quiet power of Brio BeardScape!

UNSTOPPABLE POWER - Charge in base or use plugged in with a battery that won’t quit mid-session.
WHISPER QUIET GROOMING - Ceramic blades reduce friction and noise for a discreet, professional trim anytime.
ERGONOMIC PORTABLE DESIGN - Compact, lightweight, and easy to handle for grooming on the go or at home.
HASSLE FREE PROTECTION PLAN - Covers mechanical & electrical breakdowns with no hidden fees and easy 24/7 online claims.
MASTER YOUR LOOK WITH PRECISION - Adjustable blade heights from 1.0 to 1.9 mm plus 4 guard lengths for every style.

The Brio BeardScape is a premium beard and hair trimmer featuring a ceramic blade 4 times harder and quieter than steel, 5 adjustable speed settings, and blade heights from 1.0 to 1.9 mm with 4 guard attachments. Its rechargeable battery supports cordless or plugged-in use, ensuring uninterrupted grooming. Designed for ergonomic comfort and portability, it also comes with a comprehensive protection plan covering mechanical and electrical issues, making it a reliable tool for precise, professional manscaping.

Specifications

ASIN	B01ACAGJ3E
ASIN	B01ACAGJ3E
Are Batteries Required	No
Batteries	1 Lithium Ion batteries required.
Best Sellers Rank	#118,941 in Health ( See Top 100 in Health ) #1,213 in Men's Trimmers, Clippers & Body Groomers
Blade Material	High Carbon Stainless Steel
Brand Name	Brio
Color	Black With Silver Cents
Customer Reviews	4.4 4.4 out of 5 stars (7)
Customer reviews	4.4 4.4 out of 5 stars (7)
Hair Type	All
Is Discontinued By Manufacturer	No
Item Weight	10 Ounces
Manufacturer	Brio Product Group
Manufacturer	Brio Product Group
Manufacturer Part Number	BBS1
Manufacturer reference	BBS1
Material Type	Plastic
Maximum Cutting Length	12 Millimeters
Minimum Cutting Length	1 Millimeters
Model Name	BeardScape
Other Special Features of the Product	Fast Charge
Package Dimensions	24.12 x 10.86 x 9.91 cm; 283.5 g
Power Source	Battery Powered
Recommended Uses For Product	Beard & Hair
Specific Uses For Product	Dry Shaving, Hair
Target Audience	Men
Unit Count	1.0 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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