TOPENS TC196 Tuya WiFi Remote Control

Original 2 Star review: (UPDATED TO 5 STAR BELOW) Using this device has me crossing my fingers each time I go to open the gate. I have the box plugged in the house on the same wall that my gate opener is on. The total distance between antennas is less than 30ft, and WIFI signal for the device plugin location shows Good in the app. I need to open and close it in the morning to take out the trash cans, and most of the time it is unresponsive when I try and close it. So I completely close the app, unplug the unit from the wall, reinitialize the device and then try again. Sometimes it works and other times I have pulled the pin on the gate just to be able to close and tie the gate shut with some string so I wasn't late to work. Pretty worthless, but would be fantastic if it was reliable. Will be waiting on tech-support to help with a solution and update how they handle it. UPDATED REVIEW: 5 STARS TECH SUPPORT HANDLED ME VERY WELL WITH MULTIPLE EMAILS SUGGESTING SOLUTIONS.... RESOLUTION WAS THAT MY ASUS ROUTER HAD DONE A AUTO-FIRMWARE UPDATE AND KNOCKED OFF MY GARAGE WIFI MESH NODE, IT WAS NOT CONNECTING TO THE RIGHT ROUTER AND CAUSED THE INTERMITTANT ISSUE. I NOTICED THAT MY PHONE WAS GRABBING MY NEIGHBORS WIFI DESPITE BEING WITHIN 60 FT OF MY GARAGE NODE. ONCE THE MESH NODE WAS REINITALIZED, THE CONNECTION WAS STABLE AND HAVEN'T HAD ANY ISSUE AND SINCE FIXED, I HAVE RELOCATED THE DEVICE FURTHER AWAY IN A HIDDEN PLACE AND WORKS PERFECT. NOW THAT IT IS WORKING, I HAVE SET UP 2 'SMART SCENES' FOR USE ON MY ANDROID AUTO. ITS NOW A ONE BUTTON PRESS ACROSS MY PHONE, CAR, MOTORCYCLE FOR GATE OPENING SCENARIOS. -FIRST IS SINGLE PRESS OPEN, WHICH WILL STAY OPEN TILL PRESSED AGAIN (NORMAL OPERATION) -SECOND IS A SINGLE PRESS, BUT OPENS THE GATE, DELAYS 20SEC AND THEN CLOSES THE GATE. SO I CAN DRIVE WHATEVER VEHICLE OUT AND NOT HAVE TO USE A OPTICAL OR GROUND LOOP SENSOR. VERY HANDY TOOL AND NO KEYPAD NEEDED. I WILL TRY SHARING THE CODE VIA THE APP NEXT TO SEE IF FAMILY CAN OPERATE THE GATE TOO.

Easy to install and compatible with : TOPENS AT12132S Solar Dual Swing Gate Opener, and tuya app. Makes your out door swing gate very accesible and easy to handle

Excellent wifi module, particularly like that its exterior to the main unit hence customizable in were you can locate it between motor and your moden etc. Also provide very good long range access.

Good product but very difficult to setup

Easy to set up and lets me control my gate reliably from my phone.

This is a game changer and a life saver and I'm going to tell all my neighbors about it

I really like this product. Worked exactly as described. I can use it with the house WiFi. No issues to report. TOPENS is really the go to when it comes for automatic gates and accessories.

Works as expected. Setup requires connecting to home WiFi and downloading an app but is fairly straightforward. It allows me to open/close the gate remotely from anywhere, even when not nearby.

The Topens TC196 was easy to set up. It sure is nice to be able to open our gate remotely for deliveries and kids.

The Topens WiFi remote control is easy to install and setup just follow the instructions which is clear. First time it’s successfully connected to the internet but failed to connect with the gate control board , I tried to delete the device several times, finally I setup successfully although the device far way from the the gate. It’s convenient for my family numbers. Good product.

Works fine but only one phone can connect to it from my experience

I purchased the TOPENS A8132 Gate Opener and installed it all by myself. It was a bit nerve-wracking, but the provided instructions, the TOPENS YouTube channel, and Lori from tech support made it a whole lot easier. I also bought a few additional TOPENS accessories, including the wireless keypad and the Wi-Fi/Bluetooth controller, which works with the Tuya Smart app for remote access. Everything works flawlessly, and I am very happy with the results. The quality is excellent, and with the warranty, I’m sure I’ll be enjoying it for a long time.

My unit would not connect to either Topens swing openers. The programming light would not flash during the set press to program the unit. Customer support then wanted serial numbers, receipts and detailed video of how I was trying to program it. Pretty hard to record a video when you need the phone for setup, and the units are in to different locations. Ultimately decided to not waste anymore time and retuned for a refund. Also learning you can’t tell if it’s open or closed makes little sense for operating remotely unless you have a camera on the gate.