how do i reach customer service??? jar was unsealed and looks like someone stuck their finger in the balm - i need a refund on this please

there are options to request a refund if you look at the actual order on your Amazon account

Hi Sara, Thank you for your question. Motherlove's Rhoid Balm is made with 100% certified organic ingredients: extra virgin oil, beeswax, and witch hazel, plantain, yarrow, and calendula herbs, with no additional scents added. If you have additional questions or comments, you can email us at amazon@motherlove.com or call us 970.493.2892 during our business hours of Mon-Thu from 9 am - 5 pm and Fri from 9 am - 4 pm MT.

Am I the only one to get a bottle only half full?

Hello, Each jar of Rhoid Balm contains 1 fluid ounce of salve which fills the jar up to the level of the shoulder of the jar. If you received a product that wasn't full, please contact us directly so that we may assist you further. Best, Motherlove

Great question! All Motherlove body care products are produced in our solar-powered, waste-free facility in Fort Collins, Colorado. Best, Motherlove

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Rhoid Balm, 1 oz (30 ml)

Product ID: 55158856

Details

Brand
Motherlove
Item form
Balm
Item weight
3.17 Ounces
Product benefits
Cruelty Free
Skin type
All

🌿100% Certified Organic Ingredients

🐰Certified Cruelty-Free Formula

☀️Sun-Powered Handcrafted in Colorado

€ 61.94

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Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🌿 Soothe Naturally, Live Confidently — Because You Deserve Organic Care

MULTI USE MOM HACK - Combine with a DIY ice pad for next-level soothing care—because self-care is smart care.
PURE ORGANIC RELIEF - Harness the power of USDA-certified herbs for soothing comfort.
GENTLE YET EFFECTIVE - Formulated to calm discomfort and itching without synthetic additives.
CRUELTY FREE CONFIDENCE - Ethically created with zero animal testing, aligning with your values.
SUN POWERED CRAFTSMANSHIP - Handmade in Colorado with sustainable solar energy—because your care should be clean.

Rhoid Balm is a 1 oz (30 ml) natural herbal balm crafted with 100% USDA-certified organic ingredients. Handcrafted in a Colorado facility powered by solar energy, this cruelty-free balm effectively relieves discomfort and itching associated with hemorrhoids. Free from synthetic additives, it offers gentle, sustainable care for sensitive skin, making it a trusted choice for natural healing and wellness.

Specifications

ASIN	B0001OOEKC
ASIN	B0001OOEKC
Benefits	Cruelty Free
Best Sellers Rank	257,504 in Beauty ( See Top 100 in Beauty ) 3,169 in Body Oils
Brand Name	Motherlove
Container Type	Jar
Customer Reviews	4.4 4.4 out of 5 stars (1,528)
Customer reviews	4.4 4.4 out of 5 stars (1,528)
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item Form	Balm
Item Volume	30 Millilitres
Item Weight	3.17 Ounces
Item model number	12001
Manufacturer	Motherlove
Manufacturer	Motherlove
Manufacturer Part Number	12001
Model Number	12001
Number of Items	1
Product Dimensions	4.52 x 4.52 x 4.7 cm; 89.87 g
Size	28.3 g (Pack of 1)
Skin Type	All
Target Use Body Part	Hand
UPC	759160120010
Unit Count	29.5 millilitre

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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€ 61.94

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Italy.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

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The product quality is outstanding. Exactly what I needed for my work.

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