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I am giving this review because of the excellent customer service I received recently. I bought this about year and a half ago and it just started to give out. I have had drinking fountains before this one and I know how to take them apart and clean ALL of the parts, replace all of the filters, and I do it at least once a week. And I only have one cat! I knew it had to be a bad motor so that's what I told customer service after going through the usual spiel of did I clean it, try a new USB, etc... They did send me a new motor immediately (at no charge), and it arrived in a couple of days. After installing, the fountain works fine. I definitely recommend buying from this seller and the product is great.

My present and previous cats spilled water all over the floor many times each day. MAGIC ! instantly no water on the floor and this fussy old man switched instantly. He wanted the water to still be moving so I had to add water to old bowl 6 times each day. I was wary he would not use it. Set it on the floor, he walked up to it and drank... What? Clean once each week & replace filter every month. Pro: very quiet.. may need to find the best spot on the floor. Only clean once each week. Easy to clean with soap. Easy to access filter. Easy to refill each day. Window on side is a must for certainty to refilling. Easy to clean the pump propeller every 3 months or so. Cat has never refused it. Con: Pump propeller stops every 3 or so months, easy to clean. Pre-clean pump propeller before going on a trip... cat sitter. I got the wall adapter wet once and it died, but just used my cell phone wall adapter. Life is so much easy, no wiping water at 3 am, no fuss about "water not moving" requiring refills at 2 am and 5 am.

Searched for a pet fountain that is all stainless steel. Tomxcute is a brand that promises this! Except for the water pump, fountain spout holder, and window gauge which are a modest amount of plastic, the fountain is all stainless steel. Other competitors on the market have advertised stainless steel fountains and have really added a interior plastic lining on a stainless steel dish or offered an all stainless steel dish and added a plastic lid; So, BUYER BEWARE WHEN SHOPPING. I have two water fountains; I initially purchased one, and liked it so much I added another. I've had them a year before this review. I like the additional features the fountain offers. The filter works great; I noticed a lot of food backwash trapped in it on cleaning that normally would remain behind in a plain water bowl which I used to have. While Tomxcute has yet to offer the ergonomic tilt design to aid in easier food/water intake, I like that the dishes sit at a more ergonomic height compared to standard drinking bowls. I like that the unit comes with replacement filters and that the product description is accurate about time replacement. I have run the lid and container through the dishwasher with great cleaning results every time. Please be careful about pump cleaning and soaking it weekly in equal parts vinegar to water ratio with the provided crevice brush. Food debris will settle there as much as the water container itself. While two 3 liter containers can technically offer my 5 cats water for two days, I have opted for less convenience and clean them daily as they all tend to like colder water. They literally knock me over setting it back up! Future consideration for Tomxcute water fountain should be to offer a 15 degree slant to the lid component for a more enhanced ergonomic design; Offer a BPS/BPA neoprene water sleeve insulator as an optional accessory for its fountain; Finally, and advanced water filtration line featuring Reverse Osmosis. Overall, 5 stars for a reliable and quality item.

I’ve had this product now for about three months and so far so good. It was easy to put together came with 2 extra filters, no rust showing, water flows, and easy to clean. My cats are enjoy having the fountain higher off the ground and of course running water to which a couple like to play in it. Before I had a Petmate, which was good yet it was plastic and I had much rather prefer to have the stainless steel when I saw this at my friends. The one thing I liked about the petmate water fountain that it had an separate reservoir for water that would gravity feed water when it got low as this new one does not, it’s not a deal breaker by any means as holds quite a bit of water for three cats usually last close to 9 days if they are extra thirsty or as long a 2 weeks. This is for 3 cats. Two things I’ve noticed that if the water goes past the minimum line, it automatically shuts off yet with that being said it could damage the pump if that happens continuously. It only happened once yet that is on me yet part of there accountability, The blue light window feature is nice but the window is so small that it’s hard to tell how low the water really is and I would have to get on the floor to really tell where the level was and that in itself was challenging to see correctly. It would’ve been nice to have had a bigger window to see the water level more clearly without removing the top. Otherwise I am happy with this water fountain. I wouldn’t try taking the top off by the water spout as it will come off and then you have a mess to clean up. Just take the lid off. Now the only downside of this water with no reservoir like the pet mate has, the Fountain when the electricity goes off the water sucks back down into the container thus leaving no water for my cats to drink. Not a problem if the electricity comes on in a short while or I’m home to put a bowl of water out. Today there working on the polls so electricity is off for 6 hrs and if your feeding your babies dry food that to long without water unless they know about the toilet ha ha.

Nice product, very quiet.

Werkte prima tot de kat wegliep

Wir haben schon so einige Katzenbrunnen ausprobiert – aber der hier ist ehrlich gesagt das erste Modell, das mich wirklich überzeugt hat. Der TOMXCUTE Katzenbrunnen mit 3 Litern Fassungsvermögen bringt alles mit, was man sich als Katzenbesitzer wünschen kann: Er ist leise, hygienisch, einfach zu handhaben – und vor allem: praktisch durchdacht. Das absolute Highlight: Die komplette Steuereinheit samt Bewegungssensor, Akku und LED-Beleuchtung kann einfach abgenommen werden. Kein Herumgefummel mehr mit nassen Fingern, kein Abziehen an der Pumpe – einfach oben abnehmen, per USB-C aufladen (ca. 3 Stunden Ladezeit) und wieder einsetzen. Das war’s. Dank 5000 mAh Akku läuft der Brunnen im Bewegungssensor-Modus richtig lang (Hersteller spricht von bis zu 30 Tagen, kommt natürlich auf die Aktivierungshäufigkeit an). Besonders smart: Die dezente LED-Beleuchtung hilft auch nachts, den Brunnen zu orten – und sieht dabei nicht aus wie eine Landebahn für UFOs. Die Edelstahlschale ist robust, hygienisch und leicht zu reinigen. Der Filterwechsel klappt problemlos. Und durch das großzügige Fassungsvermögen ist der Brunnen auch für größere Katzen oder Hunde geeignet – bei unseren beiden Stubentigern ist er fast schon luxuriös überdimensioniert. Aber was soll's, man gönnt sich ja sonst nichts! Fazit: Sauberes Wasser, entspannte Katzen, saubere Finger – besser geht’s kaum. Wer einen leisen, zuverlässigen, durchdachten Trinkbrunnen sucht, der nicht dauernd an der Steckdose hängen muss, ist hier genau richtig.

Kattenfontein zeker aan te raden! Hij is draadloos zodat je deze overal kan zetten. Kat en hond zijn er blij mee.

Took a couple of days before the cat used it but once she got the hang of it, she loves it. Strong sturdy metal unit, runs perfectly quiet. Very happy with it.