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The secret to work relationships that sing from a top thought-leader in coaching Have you ever had the experience of working with someone and they just didn't “get” you? They do all the things that wind you up, put you off and drive you nuts. And have you ever worked with someone and you just didn't “get” them? You couldn't figure out what made them tick, and you know you were underwhelming as a manager and leader for them. Of course, you have. We all have. Why do those experiences keep happening? Particularly when we’ve also experienced the opposite: great working relationships that soar. In The Operating Manual, internationally bestselling author Michael Bungay Stanier (MBS) shares a tested process that sets up working relationships for the best possible success. It shows you how to communicate about who you are and what brings out the best and the worst in you. It gives you the tools to talk with your colleagues about each of your operating manuals, and to set a social contract for how you’ll work together (not just what you’ll be working on). It teaches you how to keep relationships strong and healthy, clear and clean. Not every relationship can be rainbows and unicorns and free-flowing ginger beer. But everyone who relates can do a better job at amplifying the best of each other, navigating the dark spots, and staying generous. With The Operating Manual, MBS reveals the secret to better, more successful relationships. Review: Instantly Actionable and full of easy to implement advice - We all want to be happy at work right? You're more likely to be happy if you're getting on with people. This is a quick and simple guide to how you can develop, maintain, repair and even end business relationships well. The book is a quick and easy read with templates, sample questions and lots of further resources available. MBS revits his TERA framework for optimising psychological safety that we first read about in The Coaching Habit and puts it into context for this situation. I found that part most useful. Review: Improve the most important parameter for happiness at work - The quality of relationships defines for a large part the joy you have at work (or in life). This book helps you to establish, maintain, and end the Best Possible Relationship with anybody. It’s fast reading, lighthearted, and fun to read. Buy/borrow, read, practice and enjoy a better life at work.





| Best Sellers Rank | #170,197 in Books ( See Top 100 in Books ) #7,209 in Analysis & Strategy |
| Customer Reviews | 4.3 out of 5 stars 343 Reviews |
A**R
Instantly Actionable and full of easy to implement advice
We all want to be happy at work right? You're more likely to be happy if you're getting on with people. This is a quick and simple guide to how you can develop, maintain, repair and even end business relationships well. The book is a quick and easy read with templates, sample questions and lots of further resources available. MBS revits his TERA framework for optimising psychological safety that we first read about in The Coaching Habit and puts it into context for this situation. I found that part most useful.
G**O
Improve the most important parameter for happiness at work
The quality of relationships defines for a large part the joy you have at work (or in life). This book helps you to establish, maintain, and end the Best Possible Relationship with anybody. It’s fast reading, lighthearted, and fun to read. Buy/borrow, read, practice and enjoy a better life at work.
I**E
Livro pratico e cheio de insights
Como sempre Michael usa sua excelente didática para nos ensinar como fazer a teoria se aplicar a prática. Livro muito útil para líderes e para qualquer profissional que queira desenvolver seus relacionamentos estratégicos. Não deixem as relações ao acaso!
C**N
Who's ready to unweird meta conversations at work -- Let's do it!
Everyone I know finds some people easy to work with and others a challenge. Whether it’s a peer, boss, or direct report, less-than-ideal relationships cause irritation, inefficiency, and occasional ire. The core idea of the book is that we can—and should—open direct and ongoing conversations with work partners about the dynamics of our relationship. Author Michael Bungay Steiner offers five questions to use as the roadmap for this “Keystone Conversation,” and the idea is that both parties would reflect on those questions and then share their answers. It’s a quick read that offers concrete steps, examples of the actual words you might use, and piles of opportunity for reflection. MBS wraps the content in a light-hearted positive mindset. Most important, I think “unweirding” these conversations is a truly worthy goal.
C**A
MBS is a genius
Makes difficult concepts and actions feel easy and feasible
Trustpilot
3 weeks ago
3 weeks ago