Waring Commercial WW250X Double Side by Side Belgian Waffle Maker, Coated Non Stick Cooking Plates, Produces 50 Waffles Per Hour,120V, 2400W, 5-20 Phase Plug

I have purchased 3 double Belgium waffle makers from you. I make Belgium waffles for a livingThe previous 2 were just the right size and made lovely wafflesThis waffle maker is the same brand I have always used, but it isn’t good. The waffles that are baked in this new one are shallow and thin, not the robust hearty waffles I made with the other twoBc of the Covad 19 I didn’t open my shop till last week so I hadn’t had a chance to try out this new waffle makerI know they come from China, and I bought the same kind and style I have been using for 12 yearsBut you and I have been hornswaggled, this waffle maker is tinny, smaller in circumference and depthI feel tricked. Sad thing is I also paid for a guarantee for 4 years.Tell me what I can do to get a different model of Waring Belgium waffle makerI know this is a huge company but I’m asking you to make this right

I use this model at work and I love it! I had single waffle irons all from waring that were older than I am and they all died ( all 6) and we upgraded to this beauty and she's great. I don't find it shallow at all. It's also a dream to clean. It comes with extra drip trays and a measuring cup ( which I find measures out the perfect amount). I would like this beauty for the house but ..for it to be worth it I'd have to eat waffles often so I will continue to enjoy this at work.