My earbuds are charged, blue tooth is on but not synching. Has anyone else had this problem?

Try resetting your earbuds if you have taken off the protective film already on your buds connector pins. Put them in the case and hold the touch controls at the same time on each bud for 8 seconds you'll see the case flash 3 times. You should have them reset at this point. Then pair again. Hope this helps

can only one at a time be paired and used with a phone?

If your thinking to just use one and leave the other in the case then yes, I alternate mine in and out all the time, but if your thinking to keep one and then give one to friend to connect to a different device, I don't think so...

I just got my pair. How do i know when the case needs to charge?

It'll flash red on the front. Everytime you or them away it'll glow white/silver.. That's charging them. When you close the lid it'll turn the buds off automatically. When the car needs to be charged it'll flash red when you place the buds in the case and close the lid.

Do these stream in AAC codex?

They are supported by both aac when not making calls and such when making calls or using mic

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Description

🎶 Elevate your sound, own your day — wireless freedom redefined!

CRYSTAL CLEAR AI CALLS - Dual mics with AI noise reduction ensure your voice cuts through any background noise flawlessly.
ENDLESS POWER ON THE GO - Up to 9 hours per charge, 28 hours with case, plus 10-min quick charge for 2 extra hours—never miss a beat.
TAILORED AUDIO EXPERIENCE - 22 preset EQs and customizable tap controls via the Soundcore app let you craft your perfect soundscape.
FEATHERLIGHT COMFORT PORTABILITY - Ergonomic, ultra-light earbuds with a compact case and handy lanyard fit seamlessly into your busy lifestyle.
SEAMLESS BLUETOOTH 5 3 CONNECTIVITY - Stable 10m range keeps you connected without dropouts, whether at work or on the move.

Soundcore by Anker A20i True Wireless Earbuds combine cutting-edge Bluetooth 5.3 tech with 28 hours of total playtime, customizable sound profiles via app, and AI-enhanced dual microphones for crystal-clear calls. Designed for all-day comfort and water resistance, these earbuds deliver premium audio and convenience at an unbeatable price point.

Specifications

ASIN	B0BTYBVR4S
Additional Features	Fast Charging, Lightweight, Water Resistant
Age Range Description	ALL
Battery Charge Time	28 Hours
Best Sellers Rank	#6,210 in Electronics ( See Top 100 in Electronics ) #518 in Earbud & In-Ear Headphones
Brand	Soundcore
Brand Name	Soundcore
Built-In Media	Cable, Charging Case, Eartip, soundcore A20i
Cable Features	Without Cable
Color	Black
Compatible Devices	Cellphones, Desktops, Laptops, Tablets
Connectivity Technology	Wireless
Control Method	Touch
Control Type	Volume Control
Customer Reviews	4.4 out of 5 stars 15,079 Reviews
Ear Placement	In Ear
Enclosure Material	Plastic
Form Factor	In Ear
Frequency Range	20-20k HZ
Headphone Folding Features	In Ear
Headphones Ear Placement	In Ear
Impedance	16 Ohms
Item Weight	0.09 Pounds
Manufacturer	Anker
Model Name	soundcore A20i
Model Number	A3948
Noise Control	Sound Isolation
Number of Items	1
Specific Uses For Product	Music
Style Name	Classic
UPC	194644124465
Unit Count	1 Count
Warranty Description	18 months warranty
Water Resistance Level	Waterproof
Wireless Technology	Bluetooth

Reviews

A**S

23.10.2025

R**D

12.04.2025

N**T

15.02.2025

P**2

27.04.2026

J**Y

7.01.2026

J**T

20.11.2025

T**R

10.08.2025

B**.

27.06.2024

A**A

7.04.2026

D**T

16.03.2024

A**X

7.09.2025

T**E

8.04.2026

A**N

26.02.2025

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Soundcore by Anker A20i True Wireless Earbuds, Bluetooth 5.3, App, Customized Sound, 28H Long Playtime, Water-Resistant, 2 Mics for AI Clear Calls, Single Earbud Mode

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Common Questions