HP OfficeJet 8015e Wireless Color All-in-One Printer, 6 month Instant Ink trial included

I really liked this printer and made the mistake of subscribing to the mfg promotional inkjet cartridge program. The printer has to be on the HP Smart App to work properly. I was getting crap cartridges from HP that leaked and were the smallest size they could sell me. I cancelled my subscription because of the poor quality of their product. I purchased brand new cartridges from the HP store and they cost more than the printer which was very reasonable price. The printer worked great for my needs. After installing the new HP inkjet cartridges my printer quit working. I received a notification from my HP account that my printer would not work anymore unless I resubscribe to their ink cartridge program. It is a scam. I am a senior citizen who is a disabled veteran and my attempts to get HP to remove my printer from their account was not successful. I did not have any options with Amazon customer service. They had no idea that HP was so aggressive with their product to be disabled because of the cancellation of their inkjet cartridge subscription. I have always had a great experience with HP. I learned a hard lesson. SVS

I ordered this printer yesterday. It came today. Fast delivery. I had read reviews before I ordered it. Some said it was hard to set up. We are not very tech savvy but we set it up no problem. I went step by step on setup instructions and at one point I went to utube and pulled up a video on how to set up this printer. We were having trouble opening cartridge door. Discovered top part of hood had to be down. Viola…we got it open and moved on. We got cartridges in and finished setup. I bought the 3-year warranty. I also signed up for the automatic ink delivery. We hate trying to buy ink and running out. There is a 6 month free ink deal when you buy this printer. That is very nice. The printer prints as expected. No problems. It also scans fine. I easily set it up to print from my iphone, my iPad mini and my iPad Air. It might be a little bit slower than last HP printer. It is fairly quiet. The NUMBER ONE REASON I chose this printer was because of the display. It pulls out and slants up making it easier to read. I hate trying to read displays flat against side. HP…put the display on top of printer or at least have a display like the one on this printer. It is so much better. I like this printer. I think it will work out great for our needs. The price was reasonable. It is very easy to use once set up. I am very happy. 👍

We have owned and liked HP printers in the past, so we were expecting equal quality and ease of use with this device. We were happy to find very good quality of print, but the functionality is terrible. The challenge for us has been in functionality. First, the setting menu uses a scroll bar to maneuver between options and settings. It is not always visible and sometimes you have to tap the screen multiple times to get it to appear; thus, often re-setting the configurations unintentionally. It is very difficult to access the scroll bar to move up and down the screen. It is difficult to ascertain if you have actually selected and "set" the configuration you want to use. As shown in the image, this printer has a double sided option available, but it has never worked for us. I feel like we're pretty techie, so the only reason we think it doesn't work has to do with the settings screen. Scanning from our computers worked well - we initiate it from our computer most of the time and that is very effective. I don't scan from the printer directly since it doesn't always function correctly. It is slow in the uptake for printing items. When you send a request for something to print from your computer, it can take up to a minute to start producing the item. Copying works better, but it can also take a little bit of time to initiate. For copying multiple pages, the speed is acceptable once it starts reproduction. While we use the printer at home for personal use with some regularity, we've had to replace the ink three times in one year. We have always had and used printers at home and this is the first time we've had to replace the inkjets this often. We can usually get mostly though a year with one set of COLOR inkjets and we MAY have to replace the black inkjet a second time. There is the 6 months of free inkjet replacement option with this purchase, but you have to subscribe. We did not subscribe since we don't usually need replacements frequently. At this point the printer HAS cost us more than we paid with the replacement of the inkjets and it is now cheaper to replace this device than purchase new inkjets, which we will be doing.

After reading the reviews, I had braced myself for a long and tedious set-up process when I received my new printer yesterday. My previous HP printer is so old that they no longer make ink cartridges for it. My computer's operating system is old enough that it won't let me download the HP Smart program. So I had low expectations. I followed the directions to plug in, add paper and ink cartridges and set up the printer. I downloaded the HP Smart app to my phone because that's the only way to connect it to a Wi-Fi network that I can tell. I declined to create an account with HP, or to enroll in the free ink offer. I manually added the printer as my default to my computer. And to my amazement, everything works! I've been able to print from my phone, print from my computer, and scan things from the printer app on my computer. If you try to use the control panel on the printer to scan things it will tell you that you have to have an HP smart account, but you can still scan from the computer printer icon. Other than HP's insistence on trying to get you to create an account on their app to use a printer, the printer itself works very well. The installation of ink was easy, the actual paper tray holds quite a bit of paper and the printing is fast. I didn't bother putting it in quiet mode since it says it slows down the printing speed and honestly it's not that loud to begin with. The display is nice and bright and everything printed neatly. Unless I start having problems I would have to say this is a really good printer.

muy buenas impresiones, buena calidad y el envió desde estados unidos a Mexico muy rapido, llego antes de lo estimado. la impresora es de buen tamaño y escanea de ambos lados de la oja, pantalla tactil monocromatica y el wifi conecta muy rapido

Here's my long story as short as possible. I had a 4200-ish series HP Envy. Printed faithfully for 10 years, moderate use, mostly b&w documents. When I decided to replace my Envy, I wanted something that would print sharp, colorful images on heavier paper & card stock (I now do a lot of art, collage, scrapbooking & paper craft). I'm very happy with the quality of the images printed, the color is accurate, copies are produced quickly- printed from Google Drive & Drop Box on my iPhone, iPad, Chromebook- super sharp & bright! Just loooove it!! Set up was a breeze, less than 5 mins flat, didn't have any of the issues other reviewers complained of. I can Air Print, directly from Drop Box, Google Drive, Google Photos, iPhoto etc or I use the HP Plus app which is really handy. It allows you to search files & images, alter the image size, freestyle crop, add 20+ filters & generally make changes similar to most photography apps. You can keep track of the # of pages printed, check ink levels, order ink (but Instant Ink basically does that for you), track ink deliveries, use the remote printing option, the quiet print setting & various shortcuts. I've been an Instant Ink member for 10 years. For me, it's always been a super convenient service that is well priced. I was never harassed or bugged or pressured into signing up or upgrading to more expensive options as other reviewers have stated. I haven't had a single memorable issue in TEN years. That says alot right? When I set up the new printer, HP instantly applied the 6 free months of ink & extra 700 monthly pages. I'll be honest, I thought there would be small print somewhere saying 'you have to be a new customer' to receive this promotion but they were generous, so I further respect HP. I pay 5$ a month & get 200 pages plus rollovers and all the ink I can use. The only downside is that when the ink levels are low & the printer orders me new ink cartridges, they are shipped from Arizona. I'm in Alberta Canada. HP said shipping takes approx 15-20 business days. So you could potentially be without ink for a period of time. I casually called HP to bring this up, just to see what they said. They agreed with my point of view, immediately sent out a second set of cartridges so that I'll have a carry over set of ink between the next refill. Just in case :) I feel good about the quality for the price, good customer service, the HP OfficeJet printer itself is fantastic.. I probably looked at every HP printer listed & found this to be the best rated, best priced, best promotion/ free product offer, best extended warranty and has the best partner app. I was really hesitant to initially purchase due to the multitude of poor reviews. But the list of issues others mentioned? I didn't experience any of them. None. As I said, I can't think of any negative occurrence in 10 yrs. I waited until Prime Day 2023 to purchase & got a FANTASTIC deal. It's been an issue free purchase. 10/10! (All photos are of clip art I printed on this printer, on various weights of paper & cardstock. Zero issues :)

Cumple con su función, buen equipo.

J’ai acheté cette imprimante HP OfficeJet 8015e en pensant faire un achat raisonnable pour la maison. L’installation s’est bien passée, le Wi-Fi fonctionnait, et au début les impressions étaient très belles. Pour quelqu’un qui imprime rarement, ça semblait parfait. Le problème est apparu après quelques mois d’utilisation normale. Je n’imprime pas chaque semaine. Seulement quand j’en ai besoin, parfois quelques semaines ou même un mois entre deux impressions. Un jour, les couleurs ont commencé à devenir très pâles. Ensuite le magenta s’est mis à sortir gris, puis le jaune a disparu complètement. Finalement il n’y avait pratiquement plus de couleur du tout, même après les nettoyages de tête proposés par l’imprimante. J’ai changé les cartouches, fait plusieurs cycles de nettoyage, laissé reposer la machine, puis même essayé de déboucher la tête d’impression. Certaines couleurs sont revenues quelques minutes, puis ont disparu définitivement. Le noir fonctionnait encore, mais toute l’impression couleur était inutilisable. Après beaucoup de recherches, j’ai compris le problème : sur ce modèle la tête d’impression est fixe dans l’imprimante. Si elle sèche parce qu’on imprime peu, elle finit par s’endommager de façon permanente. Donc même avec des cartouches neuves, l’imprimante devient pratiquement bonne pour la récupération. Je précise que l’imprimante n’a jamais été maltraitée : toujours branchée, jamais déplacée, cartouches officielles, et utilisée dans une maison normale. Le vrai souci est que ce modèle ne convient pas aux gens qui impriment occasionnellement. Bref : bonne qualité au début, mais pour une utilisation domestique non fréquente, la durée de vie est très décevante. Si vous imprimez seulement de temps en temps (documents, photos ou projets personnels), vous risquez d’avoir le même problème après un certain temps. Je recommande de bien se renseigner sur le type de tête d’impression avant l’achat, car ce détail fait toute la différence pour un usage à la maison.

El multifuncional es muy bueno, pero ha sido una pesadilla comprar cartuchos. La oferta de 6 meses gratis de tinta, solo aplica para EE. UU., no para México. Dado que no pude conseguir cartuchos originales, compré unos compatibles aquí, en Amazon. Grave error. El multifuncional tiene un sistema que bloquea la impresora cuando detecta cartuchos que no son originales. Por otro lado, llevo 2 meses tratando de comprar los cartuchos originales. No hay en México. Solo los encontré en Mercado Libre, de importación y a un precio 30% más caro que el costo original del multifuncional (comprada hace 1 año). Sugiero que, antes de comprar este dispositivo o cualquier otro, primero validen la existencia de consumibles en su región.