2500 Sq.Ft Most Efficient Energy Star 2025 Dehumidifier,Vellgoo Max 34 Pint/D Dehumidifier for basement with Drain Hose, Intelligent Humidity Control for Home,Bedroom, Bathroom

I couldn’t be happier with my new dehumidifier! From the moment I set it up, I noticed a huge difference in the air quality in my home—no more damp, musty feeling, and the unit runs quietly and efficiently. It pulls moisture out of the air quickly, and I love how easy it is to empty and clean. What really stood out, though, was the customer service. I had a couple of questions about setup, and the support team went above and beyond to help me. They were friendly, responsive, and made sure I felt completely confident using my new machine. It’s rare these days to find a company that not only makes a fantastic product but also truly values its customers. If you’re considering a dehumidifier, I highly recommend this one—it has exceeded my expectations in every way!

I really like this dehumidifier and I tried two others! It works really well. It is nice looking. I use it in a small bathroom and it is tall and narrow. Very easy to use. It is not loud but I am sensitive to noise and I turn it off at night due to the sound. It is easy to clean and to empty out the collected water.

I'm updating my review to reflect unexpectedly great customer service. The original unit failed after a few months and I posted a bad review. Customer service reached out to me totally unsolicited and sent me a new unit. I didn't expect it and didn't want to hassle with a warranty claim. I work on AC systems and usually try to repair my own equipment. I run 7 dehumidifiers between my shops and home and usually use high end USA made units. I needed a small one to put in a 5th wheel during storage. This unit fit the bill quite well so I was a bit sad to see the 1st unit only last a few months. Things I liked: Good size for the RV Worked well at first Low noise Decent humidity control After the unit failed I opened it to look for the leak source unit my leak detection meters. I believe the leak was from the mechanically installed plug on the factory fill line and installed a brazed in port in it's place. These units use R32 refrigerant which my local supplier does not stock and isn't used in any other equipment I work with. Not wanting to purchase a full tank I filled the unit with R410a (it's 50% R32) and checked for leaks. Found none so basically confirmed the factory fill port plug was the likely source. The unit ran on the R410a but since the refrigerant properties are different the coil temps were off enough that it wouldn't efficiently dehumidify. I'll update this review again if the replacement unit fails.

I bought this dehumidifier for a future home. I figured it would be more cost efficient to keep the central on 'away from home' temperatures and let this machine run, while we're away. Testing it here at this house has made me very comfortable with the purchase. Set up is a breeze. The 3 drain options make it suitable for any situation. Even in this modern home with an excellent AC system, it draws a lot of moisture. It fills the tank in less than 12 hours. A few important things to mention (that Vellgoo somehow missed): 1) In the tank there is a small magnetic float that engages the cutoff switch when the tank is full. (See pictures) Make sure that it is not blocked or damaged. It should move freely. You can hear it click as it hits the top or bottom of it's range, when you tilt the tank upside down and back. If the float is blocked or damaged, the dehumidifier will not shut off when the tank is full. This will result in water on your floor. 2) When attaching either of the drain hose options, make sure that it is fully engaged on the nipple inside the device cabinet. (See pictures) 3) There is an air filter holder in the side of the cabinet, where fresh air is drawn in. But, no filter element is provided. (See pictures) If you want this unit to filter the air as it recirculates and dehumidifies, it uses the same thin, open cell foam filter element as many window unit air conditioners. That element material is typically 1/4" thick, cut-to-size and charcoal embedded to remove odors from the air. It is readily available at any Walmart, Home Depot, Lowe's or on Amazon. I am very happy with this product and gladly recommend it.

UPDATE: 12/29/25 I’ve had it for 1 3/4 years now. It’s still working like a champ!!! it doesn’t get emptied as often as it should because I would have to breach my tenant’s space to get to it. So sometimes it sits for a long time with water in it. But as soon as I empty it and restart it, it starts right up and does its job. I’m so glad I bought this little unit! It has been a great purchase for me. This Velgoo dehumidifier has been working perfectly for nearly a year. I empty the tank every few days. It is ususally full. It is located in an unfinished portion of a basement used for storage, with a dirt floor, covered by a carpet remnant. Yes...that is carpet over dirt! You can imagine the moisture. But the Velgoo has kept it dry. The musty smell that used to permeate the area is gone. The unit has functioned perfectly with no problems at all. I clean the tank every few weeks. It is easy to do. The unit turns off when the tank is full and waits patiently for me to empty it so it can resume its work of removing the moisture from the air. The readout allows me to set the moisture level and tells me what it is at any given time. I absolutely love this dehumidifier and would happily recommend it to anyone who needs a continuous or intermittent dehumidifier. It seems to be a workhorse. A HUGE PLUS is the genuine interest the company has in my satisfaction. They reached out to me just to check up and make certain I was happy with my purchase and that the unit was functioning properly. Who does that? Contact me before I contact them? Velgoo does! Now that's customer care!