Can you turn off just the heater if you don't need hot water?

Yes you can. There are two bottons on the back to shut off the hot or the cold. The third button will shut off the LED night light.

What does it mean when it stops cooling and heating water?

My units thermostat failed and caused the water tank to freeze solid preventing water to flow. This is a known problem with this model. The company was good about providing a replacement even though the warranty had expired. Unplug the unit for 72 hours allowing the tank to thaw out then plug the unit back in and give it a try. If it's a freezing problem it may return in a few days. It cannot be repaired by the consumer.

Does the pump cone with product? Can you use any 5 gallon water bottle or do you neef special bottle and where do you order

The pump is part of the unit. You can use almost any 3 or 5 gal bottle, The sleeve that fits over the bottle is tapered to accept most bottles in the 53 mm to 60 mm caps. Wallmart, amazon and others sell the bottles.

Does the hot water come in contact with any plastic parts, such as the heating elements, the reservoir and the spout?

It doesn't really have contact with any plastic...It comes out straight and hot...But it will not heat up or Melt any other plastic around it. (Works Great)

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Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

Avalon Bottom Loading Water Cooler Water Dispenser with BioGuard- 3 Temperature Settings - Hot, Cold & Room Water, Durable Stainless Steel Construction, Anti-Microbial Coating- UL Listed

Product ID: 421574106

Details

Brand
Avalon
Capacity
5 gallons
Colour
Stainless &
Material
Stainless
Product dimensions
30.5D x 33W x

🦠BioGuard anti-microbial coating

🧊47°F crisp cold water

🌡️3 precise temp settings

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€ 1167.26

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Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Elevate your daily hydration game with style and safety.

SAFE SMART - Child safety lock on hot water and UL listing for peace of mind in every sip.
NIGHTLIGHT INDICATOR - Built-in nightlight and empty-bottle alert keep you hydrated 24/7 without the guesswork.
CUSTOMIZE YOUR HYDRATION - Three temperature options—hot, cold, and room temp—tailored to your mood and moment.
EFFORTLESS BOTTOM LOADING - Say goodbye to heavy lifting and spills with easy-access 3-5 gallon bottle placement.
SLEEK STAINLESS STEEL STYLE - Modern, durable design that elevates any office or kitchen aesthetic.

The Avalon Bottom Loading Water Cooler offers three temperature settings—hot (up to 185°F), cold (around 47°F), and room temperature—within a sleek stainless steel frame. Featuring a bottom-loading design for easy bottle replacement, it includes BioGuard anti-microbial coating on high-contact areas, a child safety lock on the hot water spout, a built-in nightlight, and an empty-bottle indicator. UL listed and designed for 3-5 gallon bottles, it combines convenience, hygiene, and modern aesthetics for professional and home environments.

Specifications

ASIN	B01AKTFK6Y
Access Location	Bottom
Best Sellers Rank	1,320,756 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 166 in Chillers & Water Fountains
Brand	Avalon
Brand Name	Avalon
Capacity	5 gallons
Colour	Stainless Steel & Black
Customer Reviews	4.1 out of 5 stars 19,618 Reviews
Display Weight	17.28 kg
Global Trade Identification Number	00811691021676
Included Components	Avalon A4 Bottom Loading Water Cooler Use and Care Guide
Installation Type	Freestanding
Item Dimensions D x W x H	30.5D x 33W x 104.1H centimetres
Item Type Name	Water Cooler Dispenser
Item Weight	39.9 Pounds
Lower Temperature Rating	8.3 Degrees Celsius
Manufacturer	Avalon
Manufacturer Part Number	A4BLWTRCLR
Material	Stainless Steel
Material Type	Stainless Steel
Model Number	A4BLWTRCLR
Number of settings	3
Power Source	Corded Electric
Product dimensions	30.5D x 33W x 104.1H centimetres
Style	Bottled
Style Name	Bottled
UPC	811691021676 811691026626
Unit Count	1.0 count
Upper Temperature Rating	85 Degrees Celsius
Wattage	400 watts

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