Question 1

Can hear but noone can hear me when i talk into the mic. it is hooked up to my computer so not sure what i am doing wrong. mic is on.

Accepted Answer

Please try some more times to check if you mute the mic. You just need to rolling the side-button up and down to adjust the volume. Push the key in the control box up and down to mute or turn on the mic.
we designed G9000 gaming headset with in-line audio control, which makes it more convenient and competitive to help gamer enjoy gaming.

Question 2

Is the product  compadible with xbox one?

Accepted Answer

Yes, It is compatible with xbox one controller.
Our Gaming Headset is designed with a standard 3.5mm audio jack & cables splitter (mic/audio).
It works well with most devices with a 3.5mm audio jack, like PS5/ PS4 / Xbox One/ PC/ Mac/ Nintendo 3DS/ PSP/ Laptop/iPad/Computer/Mobile Phone etc.

Notes: Extra Microsoft Adapter (Not Included) is needed when connect with an old version Xbox One controller.

Question 3

What is the inside dimension of the ear muff? I have large ears, most over the ear headsets don't fit me. Thanks.

Accepted Answer

Inner dimensions for the earpieces are 2 and 1/8" high, and a little over 1 and 1/2" wide. I have big ears and they barely fit. Otherwise and excellent headset so far.

Question 4

I bought this and used it for both my pc and pa4 and no one can hear me. Is there a fix for this?

Accepted Answer

Yes, it works with PC. Bengoo gaming headset compatible with all 3.5mm jack devices

1) Connect the Separate 1-to-2 3.5mm jack splitter cable (Included) with the 3.5mm jack for this headset to work on PC 
2) Make sure insert the right jack (the pink for the microphone)
3) Make sure none of the Microphone are disabled or muted or something.
Firstly, please find the "Realtek High Definition Audio" icon in the computer taskbar, and double-click to enter the volume control for settings.
And enter choose“Setting", then choose "System", next choose "Sound", and then choose "Sound Control Panel"
Secondly, choose “Power&sleep",find the <Recording< right click and select“Show Disabled Devices"<Microphone should appear in the box now<click on Microphone and select"Enbale"
Then choose Playback and adjust the master volume. Test your microphone.
4)Adjust or rotate the 3.5mm interface until both sides of the headphones have smooth sound output

ASIN	B01H6GUCCQ
Additional Features	Microphone Included, Noise Isolation
Age Range Description	Adult
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#69 in Video Games ( See Top 100 in Video Games ) #1 in Xbox One Headsets #2 in Nintendo 3DS & 2DS Accessories #2 in Mac Game Headsets
Brand	BENGOO
Brand Name	BENGOO
Built-In Media	Headphone
Cable Features	Detachable
Carrying Case Weight	0.1 Pounds
Color	Blue
Compatible Devices	PS4, Xbox One, PS5, PC, NES, Mac
Connectivity Technology	Wired
Control Method	Push Button
Control Type	Volume Control
Customer Reviews	4.3 out of 5 stars 121,642 Reviews
Ear Placement	Over Ear
Earpiece Shape	over_ear
Enclosure Material	Faux Leather, Metal
Form Factor	Over Ear
Frequency Range	15 Hz-20KHz
Global Trade Identification Number	00613865268579
Headphone Folding Features	Over Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	Over Ear
Impedance	32 Ohms
Is Autographed	No
Item Weight	0.6 Pounds
Manufacturer	BENGOO
Model Name	G9000
Model Number	G9000
Noise Control	Sound Isolation
Sensitivity	105 dB
Specific Uses For Product	Gaming
Theme	Video Game
UPC	716045368943 712073576640 613865268579 716045603754 715668392526 759321850411 608560160938 712073576169 791313786056 601490994185
Unit Count	1.0 Count
Warranty Description	2 year
Water Resistance Level	Not Water Resistant

BENGOO G9000 Stereo Gaming Headset for PS4 PC Xbox One PS5 Controller, Noise Cancelling Over Ear Headphones with Mic, LED Light, 7.1 Surround Sound, Soft Memory Earmuffs for Nintendo Xbox Series X|S

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