DELLA Vario Series 12000 BTU Mini Split Air Conditioner Work with Alexa with 1 Ton Pre-Charged Heat Pump Ductless Inverter System, 23 SEER2, Cools Up to 550 Sq. Ft,16.4ft Installation Kit Included

I've had this for a couple years now and I thought I'd review it. Installed it in the garage and it works great. My dogs love it and I love it. Having a temperature controlled area to work and for my dogs to get out of the sun is awesome. Super easy install if you know what your doing. It's quiet and we run it quite often and haven't noticed much difference on our electric bill. The one I got has a heat pump so it cools and heats.

Had a A/C service install the unit, I’m disabled, but it’s very straightforward from what I could tell if you have some mechanical and electrical skills along was following directions, it shouldn’t be hard to install. The unit cools and heats well. I’ve had the heat on to dry out cabinets in my shop/office after painting them. So far I’ve been very satisfied with this unit. Seems well constructed and runs efficiently! It’s very quiet and just what I needed. Where I live it’s hot and humid, but cools great. I recommend it!! UPDATE: IVE BEEN USING THIS UNIT FOR 8 months now. It’s great, super quiet and cools well when it’s over 100 degrees and heats well down into the 20’s with the wind blowing hard most of the time. I’m impressed. My Air Conditioning Tech was impressed with it as well. He commented several times how well it was made and that the compressor adjusted to the demand, said that’s extremely important.

After going years without air conditioning in a converted attic bedroom, I decided to have a system installed, but after getting quotes of many thousands of dollars for a small room, I decided to look into DYI units. I searched all over the internet and my town for a unit that had a combination of ease of installation, good user experience, and most importantly, price! After I found the DELLA 12000 BTU Mini Split Air Conditioner & Heater Ductless Inverter System, 19 SEER2 208-230-Volt system at such a low price, I was at first skeptical that it could be any good. But because my pockets were a little light I decided to take a chance. I'm glad that I took that chance because after getting it installed it has operated beyond my expectations. It cools the room way better than any previous air conditioners, plus it has a heat option. Also compared to the other units my electric bill is lower. I installed the unit myself and it was easy even though I have never done this before. I did have a small problem with the torque specifications listed in the installation manual, Do Not Use The Foot Lb specification listed in the book, use the Newton meter specification. For some reason the Ft Lb specifications are wrong. If you use these you will crack the flare nuts and the unit will leak. Overall I feel that this is a good product, as for how long it will last, only time will tell. I will update if I have any problems.

This unit does not work. The fan comes on for about 5 min and kicks off for hours. Sometimes it won’t come back on until you mess with the settings on the remote. Sometimes that doesn’t even work. Sometimes if you hit the swing button it will turn the fan on. My home is freezing because this thing is worthless. Reviews seemed good so I made the choice to purchase. Biggest waste of money. I did have it professionally installed. Contacted the customer service number. Spoke with Adrian. All they did was email troubleshooting guides. Most of which came with the until and the one is in Chinese. I do not read Chinese. They were not help. As he advised I emailed him back and told him they were of no help. He asked to confirm the line set has been properly attached and free of damage. Well yes. I already told him that on my first call. Everything is installed correctly but it still does not work. I emailed back telling him that. So it’s not a quick process to go through customer support to remedy the issue. Through Amazon the only option is to return the product and wait for them to receive the item and return the money back. They won’t send a replacement. Well we need the unit. Temps are super low right now and we had this installed prior to move in. We are now moved in and don’t have the option of going without heat. I’ll wait for a reply from customer service but looks like this will be going back. If anything changes I will update the review.

Easy to install, very quiet and is fairly effective. Unfortunately heating setpoint on all Della products only goes down to 61F, which means that it's not very useful for heating non-living space like a detached garage. If you just want to prevent freezing in the space and set it to 40F or so, this is not the product for you. The app is nice, but its scheduling function is very limited. You can make a schedule to turn off the unit at a certain time, but you can't toggle the schedule on/off if circumstances change - you have to delete the whole schedule. Schedules are not seasonal, they are daily, so as seasonal needs change, you must manually edit schedules.

Installed it myself and has been running a couple weeks now. So far so good--cooling seems pretty strong. Unit is very quiet. I purchased a vacuum pump, vacrometer gauge that read in microns, a valve core removal tool and some adapters. Many of the YT videos recommended removing the (shrader) valve core on the service port before pulling vacuum. But i was worried I may not be able to reinstall it properly through the valve core removal tool. I just left the valve core in place and the vacuum pulled down fine within 8-10 minutes since this is a relatively small system. So in the end i only used the valve core tool as a shutoff valve and a place to mount the vacrometer. I am not clear on exactly how the dehumidify function works. It does not appear you can set a humidity level like with a humidistat. I had difficulty getting the app to connect to the unit through my xfinity gateway (combines modem and router function). I had to install a separate router and it connected fine. As someone mentioned--dont lose the remote! There are no controls on the unit.

The DELLA unit is working wonderfully! I did have it professionally installed, but for the most part it was definitely DIY able (biggest problem would have been the need to vacuum the line set down). It does a wonderful job heating and cooling my studio.

Been using a 10,000 BTU KoolKing portable unit that has the hose that sticks out the window, which wasn't cuttin' it. Also, it was very noisy and only cooled when it wanted to. So, it was time for an upgrade. Something that also wasn't going to take up some of my floor space and occupy my window. I'm not specialized as an electrician or HVAC tech, but you can learn a lot from YouTube University and common sense. So, installation, to me, was pretty straight forward. I was lucky to already have a fresh 220 volt line going to my bedroom for the baseboard heater under the house I was able to tap into. Doing so also freed up the load on an already, possibly, overloaded 110 volt circuit. So, just had to run power, punch a hole in my wall, connect the lines, run a vacuum, then release the refrigerant. Very simple, to me, and it's working beautifully. It's so whisper quiet too. Might consider an 18,000 BTU unit for the living room later. Update, now that it's getting cold out... It's been doing pretty good keeping the chill off in my room. The heat it puts out is so gentle and cozy. The only thing annoying is when it's on Auto and it switches itself from Heat to Cool or vice versa, the louvers go into the down position and I have to push the swing button on the remote and wait for them to go back up. Maybe Della can come out with a software update. Also, when it's on Heat only, it seems to not blow at all unless it's heating.