Cisco Firepower 1010 NGFW Appliance Desk

Je n'ai pas aimé le fait que la connexion en PPPoE ne fonctionne pas bien avec cet appareil. Il faut un plan de service pour que Cisco travaille sur le problème.

perfecta calidad cisco. instalado y funciona perfectamente. antiguas ~10000 amenazas por día todas eliminadas.

For it small size, the Cisco 1010 packs a lot of security features into this white box. A feature include malware protection, URL filtering, to great defense, and policy based ACLs

The firewall is same as the one you buy from CISCO partner. Except that the console cable that come in the box is the wrong one. No big deal. You can get one pretty low cost.

First, I have 30+ years in IT, mostly in security, network management and system administration. Retired now, I have a home network protected by a Cisco ASA-5505 firewall. Thinking that it would be a good idea to upgrade (the 5505 was End-Of-Life) I ordered a 1010 firewall. The first one was DOA. I sent it back and re-ordered (first mistake). The second one worked, but was delivered with firmware v6.4, while the current firmware was v7.25. I contacted Cisco, who said I needed to set up a Smart Account. I set that up using a personal email (second mistake). Cisco doesn't like personal email. So, I tried to change the email, but Cisco doesn't let you do that. So, I set up a separate Smart Account using an business email (third mistake). Now I had two accounts, and Cisco could not figure out which one to use. This was followed by opening two Service Requests (SR) requesting that they sort this out. This process took about 30 days and about 65 emails. At one point I had to hang up a telephone conversation with an "engineer" whose English was so bad as to be non-understandable. After 30+ frustrating days, they finally solved the Smart Account issue, and I was told I was "good to go". I went to software.cisco.com to download the firmware, only to be greeted by a popup telling me that I needed a "support contract". I contacted Sales, who told me they only sell support contracts to businesses. If it was a personal installation, I would have to contract one of their sales partners. I called a Sales Partner, who said they would be happy to sell me add-ons, but could not arrange for a support contract. So, I've had the the 1010 for about 40 days, and it's only function to date has been to heat my office. My recommendation is to avoid Cisco like a rat carrying the black plague. They care NOTHING about customer service or facilitating your purchase. Sure, if you want to spend a few million dollars, they would probably fall all over you. But if you just want a SOHO installation, they are completely indifferent. Not sure yet what I will finally do. I'm looking into Fortinet and maybe some other firewall providers. I'm going to continue to try to get the current firmware, an effort that makes cleaning the Augean stables a walk in the park. In the meantime, my recommendation is "STAY FAR, FAR AWAY FROM CISCO".