My lid quit working. Replaced batteries and still won’t open. It says it has 2 year warranty but how do I contact customer service!

The same happened to me. Don’t try to get help through the link on Amazon. That didn’t work for me. I tried several times. Go to ninestars website and email them from there. They were very helpful in helping me warranty my lid.

Does it have an inner "can" that lifts out to put in new trash bag? My old one that died does.

Hello, Thanks for your question. Our DZT-50-28 model does not have a removable inner bucket. It uses a liner ring that will secure the trash bag into place.

what is sensor distance

Hello, Sensor distance is the length the sensor will activate from. This is from the sensor up to 10 inches.

Is there a manual lid replacement I can buy for this trash can? I love the automatic sensor, but it's not working in my current situation.

I'd suggest the "Contact the seller" option on the unit on Amazon. If there's a replacement lid option the manufacturer will be the only one who can tell you.

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NINESTARS, DZT-50-28, 50 L Black Lid Automatic Touchless Motion Sensor Stainless Steel Trash and Garbage Bin with Highly Durable Black Lid Mechanism for Home, Kitchen and office

Product ID: 260196537

Details

Brand
Ninestars
Capacity
13 Gallons
Colour
Black Trim
Material
Stainless with
Opening mechanism
Motion-Sensor

🔋Battery-saving delay sensing tech

🤖Touchless infrared motion sensor for hygienic use

♻️50L capacity for all your waste needs

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€ 258.26

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

♻️ Elevate your waste game with smart, sleek, and spotless style!

QUIET LONG LASTING LID - Soft-close mechanism ensures silent operation and enhances product longevity, blending seamlessly into your workspace.
SMART BATTERY EFFICIENCY - Advanced delay sensing technology extends battery life by preventing unnecessary openings from pets or passersby.
NEAT TIDY BAG MANAGEMENT - Removable ring liner secures trash bags firmly, preventing unsightly overhangs and maintaining a polished look.
HYGIENIC TOUCHLESS OPERATION - Infrared motion sensor opens lid automatically, sealing in odors and germs for a cleaner environment.
DURABLE STAINLESS STEEL BUILD - Fingerprint-resistant stainless steel base keeps your space sleek and smudge-free, perfect for modern kitchens and offices.

The NINESTARS DZT-50-28 is a 50-liter automatic touchless trash bin featuring a fingerprint-resistant stainless steel base and a durable black lid. Equipped with a water-resistant infrared motion sensor and advanced delay sensing technology, it ensures hygienic, quiet, and energy-efficient operation. Designed for home, kitchen, and office use, it includes a removable ring liner for secure bag placement and odor control, making waste disposal effortless and stylish.

Specifications

ASIN	B06ZYKBF2Z
Additional Features	Automatic
Best Sellers Rank	#1,473 in Home ( See Top 100 in Home ) #16 in Kitchen Waste Bins
Brand	Ninestars
Brand Name	Ninestars
Capacity	13 Gallons
Color	Black Trim
Colour	Black Trim
Customer Reviews	4.4 out of 5 stars 9,175 Reviews
Finish Type	Stainless
Global Trade Identification Number	00891946001776
Included Components	Trash Can Base, Trash Can Ring Liner, and Trash Can Lid
Item Dimensions L x W x H	38.7L x 28.5W x 63.6H centimeters
Item Type Name	Ninestars Automatic Touchless Infrared Motion Sensor Trash Can, 13 Gal 50L, Stainless Steel Base (Rectangular, Black Lid), Black Trim
Item Weight	6.75 Pounds
Manufacturer	Fujian Nashida Electronic Inc
Material	Stainless steel with plastic lid
Material Type	Stainless steel with plastic lid
Opening Mechanism	Motion-Sensor
Opening mechanism	Motion-Sensor
Recommended Uses For Product	Office,Dormitory,Kitchen,Home
Recommended uses for product	Office,Dormitory,Kitchen,Home
Room Type	Bedroom, Dormitory, Home Office
Shape	Rectangular
UPC	696464059137 689139885216 891946001776
Unit Count	1 Count

Reviews

J**C

Amazing product.

Great product!

9.04.2026

I**S

Best ever, 👌

Absolutely satisfied 😌

24.10.2024

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Received my product in pristine condition. Great service overall.

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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