How does one order replacement parts?

You can contact the manufacturer. I called them and they sent the necessary parts.

Does this device actually chill the water? Is ice required to use it?

It keeps the iced water very very cold around the knee pad. The tub doesn’t chill the water, the ice keeps water cold then it gets chilled as it goes thru the connecting tubes. This is an excellent machine. It helped inflammation for posting and pre knee surgery.

I am unable to extend timer past 30 minutes? How can I program to 90 mins?

If I remember correctly some models time our at 30 minutes. If you have the model that goes to 90, press the 30 minutes time 3 times. I’ll confirm that once I am home. It’s an amazing machine. I would not have made it through knee replacement without it.

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Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Product ID: 202388550

Details

Age Range (Description)
Adult
Brand
M PAIN
Number of Items
1
Special Feature
Reusable
Unit Count
1 Count

⏳Up to 6 hours consistent cooling

🔇Whisper-quiet durable motor

❄️12-quart capacity for extended cold therapy

€ 428.72

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Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

❄️ Chill smarter, recover faster — your ultimate cold therapy companion!

LONG LASTING THERAPY - Continuous cold circulation for up to 6 hours to accelerate recovery and reduce swelling
LEAKPROOF INSULATED - Foam-insulated tubing with snap-and-click couplings ensures no leaks & steady temps
UNIVERSAL FIT COMFORT - One-size-fits-all cold therapy pad with stretchy strap for any joint
PRECISION COLD CONTROL - Adjustable flow & temperature settings (41-68°F) for personalized relief
PORTABLE USER FRIENDLY - Compact design with locking handle and easy-fill water guides for on-the-go use

The Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear delivers targeted, customizable cold therapy with a whisper-quiet motor and a universal cold pad. Its 12-quart capacity and insulated tubing provide up to 6 hours of consistent cooling, making it ideal for managing pain, swelling, and injury recovery across multiple joints. Designed for portability and ease of use, it features adjustable flow and temperature settings, leakproof connections, and a compact, durable build.

Specifications

ASIN	B0872FD2NY
Additional Features	Reusable
Age Range (Description)	Adult
Age Range Description	Adult
Best Sellers Rank	#77,980 in Health & Household ( See Top 100 in Health & Household ) #475 in Cold Packs
Brand	M PAIN MANAGEMENT TECHNOLOGIES
Brand Name	M PAIN MANAGEMENT TECHNOLOGIES
Color	White
Container Type	Pad
Customer Reviews	4.0 out of 5 stars 1,038 Reviews
Global Trade Identification Number	00854013008283
Item Dimensions	12 x 12 x 11 inches
Item Form	Wrap
Item Volume	384 fluid ounces
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer Part Number	CTUC2
Material	Fabric (Material Not Explicitly Stated)
Material Type	Fabric (Material Not Explicitly Stated)
Model Number	CTUC2
Number of Items	1
Number of Packs	1
Product Benefits	Injury Recovery,Soothing,Cold
Product Style	with Universal Pad
Size	1 Count (Pack of 1)
Special Feature	Reusable
UPC	854013008283 790566636170
Unit Count	1 Count

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TrustScore 4.5 | 7,300+ reviews

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€ 428.72

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Italy.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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I loved the variety of products available. Will definitely shop again.

2 months ago

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

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