EZ-ACCESS Transitions Modular Entry Ramp, Self Supporting, Aluminum, 3 in

I ALWAYS select Prime items incase I need to return them- this says it’s a Prime item which I THOUGHT meant free shipping & returns, evidently not. I ordered this for my front door threshold. I received it quickly, it was packaged well- I’d considered it frustration free but still VERY secure, which is a rare combination- usually it’s one or the other. I put it together before I even noticed the instructions, so it’s very easy to put together. Very solid and adaptable. Unfortunately my storm door won’t close with it which surprised me because the lip isn’t thick at all. I went to fill in the return after looking hopefully for something from the same company that might accommodate my needs but couldn’t find anything. The returns page says to contact the manufacturer- which I did. The young lady I spoke to was very helpful, and apologetic that Amazon has it setup that way as the money doesn’t go to them and the returned items don’t even come to them. I called the number she provided got an automated system that sent me a return link that yet again took me to the manufacturer information. This is a GREAT product, I’m very impressed with everything about it but if you have a storm door know upfront it might not work with your door. And if it doesn’t work you can’t return it despite it saying it’s a Prime item. If you don’t have a storm door you will not regret this purchase.

Great transition ramp, even my dog likes it. Went together easy and made perfect. I'll definitely buy my next one from this seller. Now I'm going to see what else they offer.

Good

Great product to fit the threshold and strong too!

Easy to install and easy to use.

nice item

Very frustrating purchase and return issues. THe description of this indicated it was good for patio and sliding glass doors. But BEWARE of the measurements and if you have an older home. Our doorway threshold to the patio where we wanted to use it is only 28" wide, so the top edge of this ramp, which has to be put together with less than clear directions imo (they COULD label each of the pieces with a letter and write directions to coincide with those), did not fit as we anticipated and expected. This was ordered by me with mom's nursing assistant beside me. On top of it, there was no indication it was not returnable. But when it did not fit right, I went to AMazon to initiate the return and got a message that it was NOT, and a link to the company I had to contact. I cannot tell you the amount of time and frustration this has created. My mother will be 100 in a few weeks, and since June of 2021 she has been a hospice patient for dementia, here at home. Our NA and nurse suggested getting a Broda Chair (so legs can remain outstretched) and a hoyer lift, and the ramp was the final piece to make things go smoothly in getting mom outside in fresh air and sunshine for the first time in over a year. She has been in the bed for all this time. Although we squeezed the chair out it is heavy itself, and with mom in it even heavier. Above and beyond our NA's efforts...and I helped as well so we really wanted this ramp to work, and at worst I anticipated we could do an exchange. Communication with the company was challenging. THey persisted in saying I had to deal with Amazon, they did not sell directly. I feel like I am going in circles. I did connect with Amazon and managed to get someone who had a dialect that was hard for me to understand on top of his admitting he was speaking through a mask...and I know my hearing is not as sharp as it may have been. He was going to send an email and it never arrived and was not in spam/junk either. I still have the box with the ramp to return. Also feel the person who got in touch with me from the company was not as knowlegable as one would hope, and I don't feel very reassured about the model she is suggesting. Clearly I do not and never did want to have to return the purchase and don't want to set myself up to go through this grief again. I asked to speak to a manager/supervisor and have yet to hear from anyone. Very disappointed...would strongly suggest if you still want to order from them that you double check your measurements to make sure it will fit and don't just rely on descriptions that say it's great for patio and sliding glass doors....

Works great for wheelchair to go out the door way,

Such a great modular solution for wheelchair access problems in the home! Wish I’d known about these years ago. I love the modular design. They are very stable and sturdy - we have one on each side of our sliding door to the deck and it’s been a game changer for accessibility. It’s also small enough that we plan to bring one with us when we visit family so I can get up their front step. I use a manual wheelchair - not sure whether these would work for a full sized power wheelchair but definitely would work for scooters and compact folding power chairs.

I bought this to make it easier for my wheelchair to go over my front door threshold. Works like a charm. Exiting and entering is much easier and lacks the thump of the wheels dropping to the floor.

Easy to install, functions great

Excelente.

It works as advertised but due to its hollow area after installation will result in loud thumping when being used if not drilled into the floor. Also steps is joint by several pieces so the flex will contribute to the noise.