Only received one bag when three ordered. What do I do now??

Send a message to Amazon about the incomplete order. This happened to me. They don’t seem to deal with multiple orders well. They will put you in touch with the farm that the hay comes from and you will receive a refund for the 2 bales you didn’t receive if you explain that you only received part of the order. Good luck!

Why did I only recieve one bag ?

It has happened to me on a previous occasion. Just contact customer service and they will get the other two sent out.

How many bags do you get? The listing says 3 but all of the reviews say 1?

Dear Customer, We will provide 3 bags.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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Premium Meadow Hay for Small Animals - UK Sourced ideal Rabbit Food, Hay for Guinea Pigs, Hedgehogs, etc. - 2kg (Pack of 3, Total 6kg)

Product ID: 161897971

Details

Age range (description)
All Life
Brand
Extra Select
Flavour
Meadow Hay
Item form
Seeds
Specific uses for product
Immune Support

🌿100% chemical-free UK meadow hay

🐇Unchopped, nutrient-rich for small pets

💨Dust-extracted for respiratory health

€ 47.24

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Italy.

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Description

🌱 Elevate your pet’s diet with nature’s freshest meadow magic!

VERSATILE PET FUEL - Perfectly suited for rabbits, guinea pigs, hedgehogs, and other small animals, making it the go-to staple for diverse pet diets.
BREATHE EASY FORMULA - Virtually dust-free hay that supports strong respiratory health and a happy, active pet lifestyle.
BULK PACK CONVENIENCE - Generous 6kg total (3 x 2kg bags) supply ensures your furry friends never run out of premium meadow goodness.
PURE UK PASTURE POWER - Sustainably sourced from chemical-free UK fields, delivering natural nutrition your small pets deserve.
NUTRIENT DENSE UNCHOPPED - Vibrant green hay packed with essential nutrients in its natural form for optimal digestion and dental care.

Extra Select Premium Meadow Hay is a 6kg pack of unchopped, dust-extracted hay sourced from chemical-free UK pastures. Designed for small animals like rabbits, guinea pigs, and hedgehogs, it promotes respiratory health, dental care, and immune support with its nutrient-rich, natural composition.

Specifications

ASIN	B078WVTW93
Age Range Description	All Life Stages
Allergen Information	Wheat may contain
Animal Food Diet Type	Plant-Based
Animal Food Ingredient Claim	No Added Hormones
Animal Food Nutrient Content Claim	High Protein
Benefits	Promotes respiratory health with dust-free hay for a strong immune system
Best Sellers Rank	1,234 in Pet Supplies ( See Top 100 in Pet Supplies ) 3 in Small Pet's Hay & Grass
Brand Name	Extra Select
Breed Recommendation	Small Breeds
Container Type	Bag
Country Of Origin	United Kingdom
Customer Reviews	4.4 4.4 out of 5 stars (1,731)
Dog Breed Size	Large, Medium, Small
Flavour	Meadow Hay
Global Trade Identification Number	15037210000430
Item Form	Seeds
Item Weight	6 Kilograms
Manufacturer	Extra Select
Manufacturer Part Number	10SBHL
Model Number	10SBHL
Number of Items	3
Occasion	Birthday
Package Size Name	3-Pack
Pet Type	Small Animal
Recommended Uses For Product	Pet Dental Health, Pet Digestive Health, Pet Immune Support, Small Animal Feed
Special Features	Dust-extracted and Naturally Grown on Chemical-free UK Pastures
Special Ingredients	Meadow Hay
Specific Uses For Product	Immune Support
Target Species	Hamster
Unit Count	6000.0 gram

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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€ 47.24

Duties & taxes included

In stock

Sold byAmazon ItalyDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Italy.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

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