Managing Difficult People: A Survival Guide For Handling Any Employee

Easy to read, easy to understand, quick and to the point information that keeps you entertained.

A good book. This has helped me. This book is well thought out. I would highly recommend this book for beginner supervisors. Make sure to make highlights throughout the book. It is a big help for a quick reference if you need a boost during a difficult day.

Got it for my boss as a gift, he liked it, noted the advice was structured as a problem-solution structure, he doesn’t read it much from what I hear, he says it’s a bit generic advice

Great tips on keeping your composure while dealing with different employees.

I received this book sooner than I expected. The information in the book provides some good insight into dealing with the various types of problematic employees in the workplace. My only issue is with the size of the book itself . It is so small that I can barely hold it in my hands.

Has lots of examples to pull from and use

Received a used book, but it doesn't even look like it's been opened! Super fast shipping. The information in the book is interesting and concise - an easy read.

I bought this book for my husband who is a team leader, and looking to gain some insight into dealing with some difficult personalities, in the workplace. He has been at a loss as to how to approach the guys, without making it even more problematic. He was open to reading this book to look for any suggestions. He said that is a well written book, is easy to follow along with, is able to hold his interest so that he may finish reading it, is not too lengthy or drawn out. He read the book quickly over our vacation and will be trying a few of the techniques out. He said much of the advice did seem to be common sense to him, but he felt he learned from the book. Perhaps if you're coming home from work exhausted and stressed out from dealing with your team by days end, this book may have some ways in which to improve your future workdays. Overall, my husband is glad to have read it and that I ordered it for him.

Good review of previously published thinking on this subject. Nothing new.

I like the book. Very straightforward to the subject. I just think it could be more dense. But I recommend it.