My unit doesn’t appear to be producing a vortex without a filter. Is it broken?

The central moving nut of the filter is the key component to make spiral vortex

Does this unit generate water from air?

No. Treats the water you put in.

Why wouldn't I just put filtered ice water into my blender? What is the difference?

Honestly, I can't attest to the science. But I can say that this spins water through a magnetic field that rotates. There isn't a blade like blender would have. It has a heavy magnet that sits at he bottom and another in the base and the two rotate spinning the water into a vortex, the water then spins through the minerals in the basket and a infrared light flashes into the water, supposedly activating the minerals. Like I said I can't tell you if the science is real, but it is very different than a blender.

Is there filter that needs to be replaced after using it for a while? if so, how many usage will one filter last?

Yes, there's a mineral cartridge that you should replace every 6months. It does not really matter how much usage. 6months usage applies to all cases since mineral cartridge is sealed, once you open the seal even if usage amount is little, after 6months replacement is highly recommended. I know one catridge comes with the unit and after to replace i believe it's $60 each. I know if you purchase 3 at a time there's discount.It's an excellent machine to have at home!!! Our family love it so much!!! I hope my answer was helpful to you.

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Reviews

A**R

This is a wonderful alkaline water maker

This is a wonderful alkaline water maker. I love it and it has given me a lot of energy. I no longer have to drink coffee to get that boost in the mornings, just heat some of this water up and I am energized. It works great. I am very satisfied. Even my friends want to drink it.

12.01.2017

K**N

Dont get this item melts in the dish water

For something this expensive the pitcher melted in the dish water. I have never had a pitcher melt in the dish water. Which means the plastic used for this product is extremely bad. I don't think the pitcher is bpa free either. I called the company to complaint and they told me I had to buy over $80 of product from there website to get a free pitcher again. So much for a $ 400 water filter. Will never buy from there brand again.

9.05.2014

S**I

good quality.

using it everyday now. good quality.it functioned as it mentions.I used for tea. it showed better results than normal water.

31.07.2016

A**.

Five Stars

Works perfectly

19.09.2017

X**E

Replacement mineral filter cannot be found

Product works great, but need a new mineral filter.the machine is useless without replacement filter.Finding a filter after a year of usage is a BITCH, cannot find links with the product, in the WWW world.cann't locate it at all...... help.

2.07.2013

K**T

Expensive poduct

Here is what wikipedia says about those filters: ",,,Hexagonal water is a term used in a marketing scam[1][2] that claims the ability to create a certain configuration of water that is better for the body...."Unfortunately, my wife already purchased the same model as shown here (but from another vendor)

19.02.2017

R**Z

Maquina purificadora de agua

The media could not be loaded. Es muy recomendable

18.04.2023

N**E

This changed my life!

I have been taken to the hospital twice for dehydration. No matter how much I drank my body just did not absorb the water. Strange I know, but my mom is the same way. We got turned onto this machine and now I can drink water and my body absorbs it. No more dehydration at all! I can’t say enough about this machine

12.02.2022

Wave Q- Mineralized Hexagonal Alkaline Water Generator

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